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[Bug 840031] Re: Contour Editor crashes login session

 

VanillaMozilla, thank you for taking the time to report this bug and
helping to make Ubuntu better. This issue is unreproducible. As well,
your crash report is missing. In addition, if your crashing out to the
login screen this would be an x.org problem, not LibreOffice. Please
follow these instructions to have apport report a new bug about your
crash that can be dealt with by the automatic retracer.

https://wiki.ubuntu.com/X/Backtracing#Apport_-_Or_debugging_the_easy_way

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently. Thanks in advance for your cooperation and understanding.

lsb_release -rd
Description:	Ubuntu 11.04
Release:	11.04

 apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.3.3-1ubuntu2
  Candidate: 1:3.3.3-1ubuntu2
  Version table:
 *** 1:3.3.3-1ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages

** Changed in: libreoffice (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/840031

Title:
  Contour Editor crashes login session

Status in “libreoffice” package in Ubuntu:
  Invalid

Bug description:
  Please do not close this the way bug 792841 was closed.  It's a bad
  crash, even if it does not generate a crash report.  The bug also
  occurs in Ooo.

  This bug could not be duplicated with the LibreOffice debugging files
  installed, or even after the debugging files are uninstalled again.
  You need to just try it with a fresh copy.  I can duplicate this from
  OOo on installed Maverick, or LibreOffice from a Natty CD.  I have not
  tried other combinations.

  This computer is a Dell Intel Core 2 Duo with 1 GB, in case memory is
  an issue.

  Steps to duplicate
  0. Boot from a Ubuntu Natty CD.
  1. Start LibreOffice Writer
  2. Insert picture from file (I used a .jpg).  Click on the page.
  3. Right click on picture. Wrap > Edit contour...
  4. Select polygon tool and enter several points.
  5. Notice that you can't finish the polygon.
  6. In desperation, click the ellipse tool.
  7. Wave the mouse around the picture a little.
  8. Right click on the picture.

  Results
  Boom! Session crashes, login screen appears. On another computer running OOo on Maverick the system freezes for a prolonged time, but apparently does not crash.

  Other information
  See also https://answers.launchpad.net/ubuntu/+source/openoffice.org/+question/157685 .

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: libreoffice-core 1:3.3.3-1ubuntu2
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic-pae 2.6.38.8
  Uname: Linux 2.6.38-11-generic-pae i686
  Architecture: i386
  CheckboxSubmission: 1b5655b799c0df9c041c23b148fb7f3d
  CheckboxSystem: 6d38d00a28dda0db29d7dc67deb90e35
  Date: Fri Sep  2 20:17:28 2011
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: libreoffice
  UpgradeStatus: Upgraded to natty on 2011-08-01 (32 days ago)

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