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Message #101044
[Bug 1404779] Re: Hp Designjet 130 prints part of page then freezes
** Project changed: apport => hplip
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https://bugs.launchpad.net/bugs/1404779
Title:
Hp Designjet 130 prints part of page then freezes
Status in HP Linux Imaging and Printing:
New
Status in cups package in Ubuntu:
New
Bug description:
Cups
Printer works under msdos. Have not been able to get full page printed under ubuntu. Prints A few lines to 1/3 page then freezes. must remove power to reset and remove paper. All controls freeze.
Tried on several computers and ver of O/s. Currently 14.04. See attached Printer cmd report. Per lunchpad direction.
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsmod | grep usb
usblp 18277 0
usbhid 47070 0
hid 87604 2 hid_generic,usbhid
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ tail -f /var/log/syslog
Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: io/hpmud/musb.c 2105: ignoring hp:/usb/hp_designjet_130?serial=MY6AID80CM support=0
Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: io/hpmud/pp.c 627: unable to read device-id ret=-1
Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.816339] type=1400 audit(1419216354.023:68): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2520 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.818276] type=1400 audit(1419216354.023:69): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2150 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.820058] parport0: lp tried to release parport when not owner
Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.820072] parport0: ppdev0 forgot to release port
Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2294.664108] usb 3-2: USB disconnect, device number 4
Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2294.664280] usblp0: removed
Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb3/3-2
Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower colord: device removed: sysfs-Hewlett-Packard-hp_designjet_130
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.104036] usb 3-2: new full-speed USB device number 5 using uhci_hcd
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303075] usb 3-2: New USB device found, idVendor=03f0, idProduct=0314
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303080] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303083] usb 3-2: Product: hp designjet 130
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303085] usb 3-2: Manufacturer: Hewlett-Packard
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303088] usb 3-2: SerialNumber: MY6AID80CM
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.334166] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x0314
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower logger: loading HP Device 003 005
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower colord: Device added: sysfs-Hewlett-Packard-hp_designjet_130
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2:1.0
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2:1.0
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: Device already handled
Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower hp-config_usb_printer: hp-config_usb_printer[2617]: error: This is not a valid device
^C
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsusb
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 04b3:3025 IBM Corp. NetVista Full Width Keyboard
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 005: ID 03f0:0314 Hewlett-Packard designjet 30/130 series
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 dic 21 21:13 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189, 128 dic 21 21:13 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 256 dic 21 21:13 /dev/bus/usb/003/001
crw-rw-r--+ 1 root lp 189, 260 dic 21 21:51 /dev/bus/usb/003/005
crw-rw-r-- 1 root root 189, 384 dic 21 21:13 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 dic 21 21:13 /dev/bus/usb/005/001
crw-rw-r-- 1 root root 189, 513 dic 21 21:13 /dev/bus/usb/005/002
crw-rw-r-- 1 root root 189, 640 dic 21 21:13 /dev/bus/usb/006/001
crw-rw-r-- 1 root root 189, 768 dic 21 21:13 /dev/bus/usb/007/001
crw-rw-r-- 1 root root 189, 896 dic 21 21:13 /dev/bus/usb/008/001
crw-rw---- 1 root lp 180, 0 dic 21 21:51 /dev/usb/lp0
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for rod:
sudo: usb_printerid: command not found
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ hp-info -i
HP Linux Imaging and Printing System (ver. 3.14.3)
Device Information Utility ver. 5.2
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No device selected/specified or that supports this functionality.
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ hp-makeuri 003:005
HP Linux Imaging and Printing System (ver. 3.14.3)
Device URI Creation Utility ver. 5.0
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Device not found
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lpinfo -v
network ipps
network http
network https
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS4?baud=115200
network ipp
network lpd
network socket
network ipp14
network smb
direct usb://HP/designjet%20130%20(C7791C)?serial=MY6AID80CM
rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$
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