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Message #101054
[Bug 1296315] Re: Displaylink and ASUS MB168B+ not working
Typhoe, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ
Where XY and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Summary changed:
- Displaylink and ASUS MB168B+ not working
+ 17e9:ff03 Displaylink and ASUS MB168B+ not working
--
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https://bugs.launchpad.net/bugs/1296315
Title:
17e9:ff03 Displaylink and ASUS MB168B+ not working
Status in linux package in Ubuntu:
Confirmed
Bug description:
I'm trying to use an USB3 external monitor Asus MB168B+ with displaylink technology. The monitor is detected by the kernel upon plug, but no driver seems to be loaded:
Mar 23 16:15:31 g75vw kernel: [13264.796466] usb 4-3: new SuperSpeed USB device number 6 using xhci_hcd
Mar 23 16:15:31 g75vw kernel: [13264.812773] usb 4-3: New USB device found, idVendor=17e9, idProduct=ff03
Mar 23 16:15:31 g75vw kernel: [13264.812780] usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Mar 23 16:15:31 g75vw kernel: [13264.812784] usb 4-3: Product: MB168B+
Mar 23 16:15:31 g75vw kernel: [13264.812787] usb 4-3: Manufacturer: DisplayLink
Mar 23 16:15:31 g75vw kernel: [13264.812790] usb 4-3: SerialNumber: DALMTF151588
Mar 23 16:15:31 g75vw mtp-probe: checking bus 4, device 6: "/sys/devices/pci0000:00/0000:00:14.0/usb4/4-3"
Mar 23 16:15:31 g75vw mtp-probe: bus: 4, device: 6 was not an MTP device
xrandr
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
LVDS-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
1920x1080 60.0*+ 60.0 40.0
<...>
VGA-1 disconnected (normal left inverted right x axis y axis)
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x65 cap: 0x1, Source Output crtcs: 2 outputs: 4 associated providers: 0 name:nouveau
ls -l /dev/fb*
crw-rw---- 1 root video 29, 0 mars 23 12:34 /dev/fb0
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Sun Mar 23 16:48:28 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GF114M [GeForce GTX 670M] [10de:1213] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:2119]
InstallationDate: Installed on 2014-03-21 (1 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140226)
MachineType: ASUSTeK COMPUTER INC. G75VW
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic.efi.signed root=UUID=696d83ec-abd2-47e6-bf30-ce6bd4eb1514 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G75VW.223
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G75VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG75VW.223:bd01/07/2013:svnASUSTeKCOMPUTERINC.:pnG75VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG75VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G75VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
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