desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Typhoe, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Summary changed:

- Displaylink and ASUS MB168B+ not working
+ 17e9:ff03 Displaylink and ASUS MB168B+ not working

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1296315

Title:
  17e9:ff03 Displaylink and ASUS MB168B+ not working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm trying to use an USB3 external monitor Asus MB168B+ with displaylink technology. The monitor is detected by the kernel upon plug, but no driver seems to be loaded:
  Mar 23 16:15:31 g75vw kernel: [13264.796466] usb 4-3: new SuperSpeed USB device number 6 using xhci_hcd
  Mar 23 16:15:31 g75vw kernel: [13264.812773] usb 4-3: New USB device found, idVendor=17e9, idProduct=ff03
  Mar 23 16:15:31 g75vw kernel: [13264.812780] usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Mar 23 16:15:31 g75vw kernel: [13264.812784] usb 4-3: Product: MB168B+
  Mar 23 16:15:31 g75vw kernel: [13264.812787] usb 4-3: Manufacturer: DisplayLink
  Mar 23 16:15:31 g75vw kernel: [13264.812790] usb 4-3: SerialNumber: DALMTF151588
  Mar 23 16:15:31 g75vw mtp-probe: checking bus 4, device 6: "/sys/devices/pci0000:00/0000:00:14.0/usb4/4-3"
  Mar 23 16:15:31 g75vw mtp-probe: bus: 4, device: 6 was not an MTP device

  xrandr
  Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
  LVDS-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
     1920x1080 60.0*+ 60.0 40.0
  <...>
  VGA-1 disconnected (normal left inverted right x axis y axis)
  HDMI-1 disconnected (normal left inverted right x axis y axis)
  DP-1 disconnected (normal left inverted right x axis y axis)

  xrandr --listproviders
  Providers: number : 1
  Provider 0: id: 0x65 cap: 0x1, Source Output crtcs: 2 outputs: 4 associated providers: 0 name:nouveau

  ls -l /dev/fb*
  crw-rw---- 1 root video 29, 0 mars 23 12:34 /dev/fb0

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
  Uname: Linux 3.13.0-18-generic x86_64
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Sun Mar 23 16:48:28 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GF114M [GeForce GTX 670M] [10de:1213] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:2119]
  InstallationDate: Installed on 2014-03-21 (1 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140226)
  MachineType: ASUSTeK COMPUTER INC. G75VW
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic.efi.signed root=UUID=696d83ec-abd2-47e6-bf30-ce6bd4eb1514 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G75VW.223
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G75VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG75VW.223:bd01/07/2013:svnASUSTeKCOMPUTERINC.:pnG75VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG75VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G75VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1296315/+subscriptions