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[Bug 1301171] Re: Mouse is not working

 

maureen, thank you for reporting this and helping make Ubuntu better. As
per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4145214&swLangOid=8&swEnvOid=4060
an update to your computer's buggy and outdated BIOS is available
(F.50). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.05

** Tags removed: bios-outdated-f.05
** Tags added: bios-outdated-f.50

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1301171

Title:
  Mouse is not working

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  after starting or rewoke from standby the touchpad can't be used. The
  touchpad can be reactivated if disabled and then enabled in the system
  settings.

  This behaviour could already be seen 13.10.

  Thanks for your help!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14-0ubuntu1
  Architecture: i386
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Apr  2 08:23:01 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 12) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:7007]
  InstallationDate: Installed on 2014-04-01 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily i386 (20140401)
  MachineType: Hewlett-Packard HP EliteBook 2740p
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=a6b600d4-70ce-43b4-a729-5c619ad18b32 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/02/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68COU Ver. F.20
  dmi.board.name: 7007
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 39.37
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68COUVer.F.20:bd09/02/2011:svnHewlett-Packard:pnHPEliteBook2740p:pvr:rvnHewlett-Packard:rn7007:rvrKBCVersion39.37:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 2740p
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.11+14.04.20140328-0ubuntu1
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Apr  1 21:00:38 2014
  xserver.configfile: default
  xserver.errors:
   Serial Wacom Tablet stylus: Invalid type 'cursor' for this device.
   Serial Wacom Tablet stylus: Invalid type 'pad' for this device.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               19521 
   vendor                                     SEC
  xserver.version: 2:1.15.0-1ubuntu7

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