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[Bug 1301759] Re: Loss of High Resolution Option after Applying Recommended Updates

 

James Dennis Armstrong, thank you for reporting this and helping make
Ubuntu better. Could you please run the following command in the
development release from a Terminal as it will automatically gather and
attach updated debug information to this report:

apport-collect -p xorg 1301759

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1301759

Title:
  Loss of High Resolution Option after Applying Recommended Updates

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I start with a DVI connected Dell U2413 runing at 1920x1200 after
  installing all the latest recommended updates I am only offered
  1024x786.  A full system restore (tar -x) of system from just prior to
  the update restores full functionality.

  As shown in the screenshot, I'm selecting all updates not knowing
  really if I should or not.

  This is a 100% Dell system, obviously they should have provided you
  one for testing updates.

  Tell them your (and their) customers are demanding it.

  Description:	Ubuntu 12.04.4 LTS
  Release:	12.04

  dpkg -l '*nvidia*'
  Desired=Unknown/Install/Remove/Purge/Hold
  | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
  |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
  ||/ Name                            Version                         Description
  +++-===============================-===============================-==============================================================================
  un  libgl1-nvidia-alternatives      <none>                          (no description available)
  un  nvidia-180-modaliases           <none>                          (no description available)
  un  nvidia-185-modaliases           <none>                          (no description available)
  ii  nvidia-304-updates              304.108-0ubuntu0.0.1            NVIDIA binary Xorg driver, kernel module and VDPAU library
  ii  nvidia-319                      319.32-0ubuntu0.1               Experimental NVIDIA binary Xorg driver, kernel module and VDPAU library
  ii  nvidia-common                   1:0.2.44.2                      Find obsolete NVIDIA drivers
  un  nvidia-current-modaliases       <none>                          (no description available)
  ii  nvidia-current-updates          304.108-0ubuntu0.0.1            Transitional package for nvidia-current-updates
  un  nvidia-libvdpau                 <none>                          (no description available)
  un  nvidia-libvdpau-ia32            <none>                          (no description available)
  un  nvidia-libvdpau1                <none>                          (no description available)
  un  nvidia-libvdpau1-ia32           <none>                          (no description available)
  ii  nvidia-settings                 319.32-0ubuntu0.1               Tool for configuring the NVIDIA graphics driver
  ii  nvidia-settings-304-updates     304.88-0ubuntu0.0.3             Tool for configuring the NVIDIA graphics driver
  un  nvidia-settings-319             <none>                          (no description available)
  in  nvidia-settings-updates         <none>                          (no description available)
  un  nvidia-vdpau-driver             <none>                          (no description available)
  un  nvidia-vdpau-driver-ia32        <none>                          (no description available)

  Upgrading to:
  nvidia-304-updates: 304.116-0ubuntu0.0.1
  nvidia-319: 331.20-0ubuntu0.0.1
  nvidia-331: 331.20-0ubuntu0.0.1
  nvidia-current-updates: 304.116-0ubuntu0.0.1
  nvidia-settings: 331.20-0ubuntu0.0.1
  nvidia-settings-304-updates: 331.20-0ubuntu0.0.1

  Naturally, I expected to be able to retain my original resolution or
  at least to be able to select it again.

  uname -a
  Linux Uhura 3.5.0-48-generic #72~precise1-Ubuntu SMP Tue Mar 11 20:09:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  sudo lspci -v
  00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, fast devsel, latency 0
  	Capabilities: [e0] Vendor Specific Information: Len=0c <?>

  00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06) (prog-if 00 [Normal decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
  	I/O behind bridge: 0000e000-0000efff
  	Memory behind bridge: f6000000-f70fffff
  	Prefetchable memory behind bridge: 00000000e0000000-00000000e9ffffff
  	Capabilities: [88] Subsystem: Dell Device 05d7
  	Capabilities: [80] Power Management version 3
  	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [a0] Express Root Port (Slot+), MSI 00
  	Capabilities: [100] Virtual Channel
  	Capabilities: [140] Root Complex Link
  	Capabilities: [d94] #19
  	Kernel driver in use: pcieport
  	Kernel modules: shpchp

  00:02.0 Display controller: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller (rev 06)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, fast devsel, latency 0, IRQ 48
  	Memory at f7400000 (64-bit, non-prefetchable) [size=4M]
  	Memory at d0000000 (64-bit, prefetchable) [size=256M]
  	I/O ports at f000 [size=64]
  	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [d0] Power Management version 2
  	Capabilities: [a4] PCI Advanced Features
  	Kernel driver in use: i915
  	Kernel modules: i915, i915_hsw

  00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
  	Subsystem: Intel Corporation Device 2010
  	Flags: bus master, fast devsel, latency 0, IRQ 49
  	Memory at f7c14000 (64-bit, non-prefetchable) [size=16K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
  	Kernel driver in use: snd_hda_intel
  	Kernel modules: snd-hda-intel

  00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 04) (prog-if 30 [XHCI])
  	Subsystem: Dell Device 05d7
  	Flags: bus master, medium devsel, latency 0, IRQ 45
  	Memory at f7c00000 (64-bit, non-prefetchable) [size=64K]
  	Capabilities: [70] Power Management version 2
  	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
  	Kernel driver in use: xhci_hcd

  00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, fast devsel, latency 0, IRQ 11
  	Memory at f7c1e000 (64-bit, non-prefetchable) [size=16]
  	Capabilities: [50] Power Management version 3
  	Capabilities: [8c] MSI: Enable- Count=1/1 Maskable- 64bit+

  00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 04) (prog-if 20 [EHCI])
  	Subsystem: Dell Device 05d7
  	Flags: bus master, medium devsel, latency 0, IRQ 16
  	Memory at f7c1c000 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [58] Debug port: BAR=1 offset=00a0
  	Capabilities: [98] PCI Advanced Features
  	Kernel driver in use: ehci_hcd

  00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 04)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, fast devsel, latency 0, IRQ 50
  	Memory at f7c10000 (64-bit, non-prefetchable) [size=16K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
  	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
  	Capabilities: [100] Virtual Channel
  	Kernel driver in use: snd_hda_intel
  	Kernel modules: snd-hda-intel

  00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d4) (prog-if 00 [Normal decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
  	Memory behind bridge: f7800000-f7afffff
  	Capabilities: [40] Express Root Port (Slot+), MSI 00
  	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [90] Subsystem: Dell Device 05d7
  	Capabilities: [a0] Power Management version 3
  	Kernel driver in use: pcieport
  	Kernel modules: shpchp

  00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d4) (prog-if 00 [Normal decode])
  	Flags: bus master, fast devsel, latency 0
  	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
  	I/O behind bridge: 0000d000-0000dfff
  	Memory behind bridge: f7b00000-f7bfffff
  	Prefetchable memory behind bridge: 00000000ea100000-00000000ea1fffff
  	Capabilities: [40] Express Root Port (Slot+), MSI 00
  	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [90] Subsystem: Dell Device 05d7
  	Capabilities: [a0] Power Management version 3
  	Kernel driver in use: pcieport
  	Kernel modules: shpchp

  00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 04) (prog-if 20 [EHCI])
  	Subsystem: Dell Device 05d7
  	Flags: bus master, medium devsel, latency 0, IRQ 23
  	Memory at f7c1b000 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: [50] Power Management version 2
  	Capabilities: [58] Debug port: BAR=1 offset=00a0
  	Capabilities: [98] PCI Advanced Features
  	Kernel driver in use: ehci_hcd

  00:1f.0 ISA bridge: Intel Corporation H87 Express LPC Controller (rev 04)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, medium devsel, latency 0
  	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
  	Kernel modules: lpc_ich

  00:1f.2 RAID bus controller: Intel Corporation 82801 SATA Controller [RAID mode] (rev 04)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 47
  	I/O ports at f0b0 [size=8]
  	I/O ports at f0a0 [size=4]
  	I/O ports at f090 [size=8]
  	I/O ports at f080 [size=4]
  	I/O ports at f060 [size=32]
  	Memory at f7c1a000 (32-bit, non-prefetchable) [size=2K]
  	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
  	Capabilities: [70] Power Management version 3
  	Capabilities: [a8] SATA HBA v1.0
  	Kernel driver in use: ahci
  	Kernel modules: ahci

  00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 04)
  	Subsystem: Dell Device 05d7
  	Flags: medium devsel, IRQ 11
  	Memory at f7c19000 (64-bit, non-prefetchable) [size=256]
  	I/O ports at f040 [size=32]
  	Kernel modules: i2c-i801

  01:00.0 VGA compatible controller: NVIDIA Corporation GK104 [GeForce GTX 670] (rev a1) (prog-if 00 [VGA controller])
  	Subsystem: NVIDIA Corporation Device 1074
  	Flags: bus master, fast devsel, latency 0, IRQ 16
  	Memory at f6000000 (32-bit, non-prefetchable) [size=16M]
  	Memory at e0000000 (64-bit, prefetchable) [size=128M]
  	Memory at e8000000 (64-bit, prefetchable) [size=32M]
  	I/O ports at e000 [size=128]
  	[virtual] Expansion ROM at f7000000 [disabled] [size=512K]
  	Capabilities: [60] Power Management version 3
  	Capabilities: [68] MSI: Enable- Count=1/1 Maskable- 64bit+
  	Capabilities: [78] Express Endpoint, MSI 00
  	Capabilities: [b4] Vendor Specific Information: Len=14 <?>
  	Capabilities: [100] Virtual Channel
  	Capabilities: [128] Power Budgeting <?>
  	Capabilities: [600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>
  	Kernel driver in use: nvidia
  	Kernel modules: nvidia_319, nvidia_304_updates, nvidia_331, nouveau, nvidiafb

  01:00.1 Audio device: NVIDIA Corporation GK104 HDMI Audio Controller (rev a1)
  	Subsystem: NVIDIA Corporation Device 1074
  	Flags: bus master, fast devsel, latency 0, IRQ 17
  	Memory at f7080000 (32-bit, non-prefetchable) [size=16K]
  	Capabilities: [60] Power Management version 3
  	Capabilities: [68] MSI: Enable- Count=1/1 Maskable- 64bit+
  	Capabilities: [78] Express Endpoint, MSI 00
  	Kernel driver in use: snd_hda_intel
  	Kernel modules: snd-hda-intel

  02:00.0 Network controller: Broadcom Corporation BCM4352 802.11ac Wireless Network Adapter (rev 03)
  	Subsystem: Dell Device 0017
  	Flags: bus master, fast devsel, latency 0, IRQ 16
  	Memory at f7a00000 (64-bit, non-prefetchable) [size=32K]
  	Memory at f7800000 (64-bit, non-prefetchable) [size=2M]
  	Capabilities: [48] Power Management version 3
  	Capabilities: [58] MSI: Enable- Count=1/1 Maskable- 64bit+
  	Capabilities: [68] Vendor Specific Information: Len=44 <?>
  	Capabilities: [ac] Express Endpoint, MSI 00
  	Capabilities: [100] Advanced Error Reporting
  	Capabilities: [13c] Device Serial Number 24-fd-00-ff-ff-00-00-01
  	Capabilities: [150] Power Budgeting <?>
  	Capabilities: [160] Virtual Channel
  	Capabilities: [1b0] Latency Tolerance Reporting
  	Capabilities: [220] #15
  	Kernel driver in use: wl
  	Kernel modules: wl

  03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
  	Subsystem: Dell Device 05d7
  	Flags: bus master, fast devsel, latency 0, IRQ 46
  	I/O ports at d000 [size=256]
  	Memory at f7b00000 (64-bit, non-prefetchable) [size=4K]
  	Memory at ea100000 (64-bit, prefetchable) [size=16K]
  	Capabilities: [40] Power Management version 3
  	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
  	Capabilities: [70] Express Endpoint, MSI 01
  	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
  	Capabilities: [d0] Vital Product Data
  	Capabilities: [100] Advanced Error Reporting
  	Capabilities: [140] Virtual Channel
  	Capabilities: [160] Device Serial Number 01-00-00-00-68-4c-e0-00
  	Capabilities: [170] Latency Tolerance Reporting
  	Kernel driver in use: r8168
  	Kernel modules: r8168, r8169

   cat /proc/cpuinfo
  processor	: 0
  vendor_id	: GenuineIntel
  cpu family	: 6
  model		: 60
  model name	: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
  stepping	: 3
  microcode	: 0x16
  cpu MHz		: 800.000
  cache size	: 8192 KB
  physical id	: 0
  siblings	: 8
  core id		: 0
  cpu cores	: 4
  apicid		: 0
  initial apicid	: 0
  fpu		: yes
  fpu_exception	: yes
  cpuid level	: 13
  wp		: yes
  flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb xsaveopt pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase bmi1 hle avx2 smep bmi2 erms invpcid rtm
  bogomips	: 6799.77
  clflush size	: 64
  cache_alignment	: 64
  address sizes	: 39 bits physical, 48 bits virtual
  power management:

  ...

   cat /proc/meminfo
  MemTotal:       16348448 kB
  MemFree:        14197552 kB
  Buffers:          106972 kB
  Cached:           819284 kB
  SwapCached:            0 kB
  Active:          1088456 kB
  Inactive:         739400 kB
  Active(anon):     902556 kB
  Inactive(anon):     5300 kB
  Active(file):     185900 kB
  Inactive(file):   734100 kB
  Unevictable:           0 kB
  Mlocked:               0 kB
  SwapTotal:      33377276 kB
  SwapFree:       33377276 kB
  Dirty:               164 kB
  Writeback:             0 kB
  AnonPages:        901720 kB
  Mapped:           265412 kB
  Shmem:              6248 kB
  Slab:              97852 kB
  SReclaimable:      62632 kB
  SUnreclaim:        35220 kB
  KernelStack:        3736 kB
  PageTables:        28524 kB
  NFS_Unstable:          0 kB
  Bounce:                0 kB
  WritebackTmp:          0 kB
  CommitLimit:    41551500 kB
  Committed_AS:    3192808 kB
  VmallocTotal:   34359738367 kB
  VmallocUsed:      426148 kB
  VmallocChunk:   34359309436 kB
  HardwareCorrupted:     0 kB
  AnonHugePages:         0 kB
  HugePages_Total:       0
  HugePages_Free:        0
  HugePages_Rsvd:        0
  HugePages_Surp:        0
  Hugepagesize:       2048 kB
  DirectMap4k:      157696 kB
  DirectMap2M:     3969024 kB
  DirectMap1G:    12582912 kB

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