← Back to team overview

desktop-packages team mailing list archive

[Bug 1354046] Re: no 3d acceleration with error [drm:intel_dp_start_link_train] *ERROR* too many full retries, give up

 

I've near searched to the end of Google to find a solution. One of my
observations is that the symptoms of other bugs never matches the
symptoms of this bug. On my laptop, everything seems to be OK—that is,
until I run some thing requiring 3D. Then my machine grinds to a halt.
No logs, no nothing. 100% on all four cores.

So, I'm thinking, what is _something_ is misbehaving, but the system
believes everything to be OK? The answer to that, it seems, is cpu
frequency scaling.

My CPU cores are scaled using the 'powersave' governance. Using Half
Life 2 as a benchmark (this game ran well on trusty, but currently is
not playable after 1.5 minutes), I looked at what happened to cpu
frequencies while playing the game. At first, all four cores jumped to
3GHz [1]. Then, surprisingly, they were lowered to ~130 MHz [2].

Uh.

So, setting my cpu frequency scaling governance to 'performance' partly
fixes this issue.

[1] http://pastebin.ubuntu.com/10276246/
[2] http://pastebin.ubuntu.com/10276257/

** Also affects: ubuntu (Ubuntu)
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1354046

Title:
  no 3d acceleration with error [drm:intel_dp_start_link_train] *ERROR*
  too many full retries, give up

Status in linux package in Ubuntu:
  Confirmed
Status in ubuntu package in Ubuntu:
  New
Status in xserver-xorg-video-intel package in Ubuntu:
  Confirmed

Bug description:
  Description:
  3D games, video (especially flash) makes computer unresponsive. The problem has been present since upgrade to Utopic, but have recently become worse, maybe  because of error message

  [drm:intel_dp_start_link_train] *ERROR* too many full retries, give up

  which appears in all terminals.

  How to reproduce:
  Start a 1080p video. e.g. Note that the video is not run from an encrypted folder.
  Or watch a video on youtube.
  Reproducable for new users as well, so not related to /home/$USER

  What happens:
  Usage on all four CPUs on my DELL XPS 13 DEVELOPER EDITION will be between 30% and 100%.

  What I expected:
  Expected same 3D performance as on Thrusty.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
  Uname: Linux 3.16.0-6-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.5-0ubuntu3
  Architecture: amd64
  BootLog:
   Scanning for Btrfs filesystems
    * Setting up X socket directories...       
  [ OK ]
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Aug  7 17:03:51 2014
  DistUpgraded: Fresh install
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20120703-2
  DistroCodename: utopic
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 4.3.12, 3.13.0-24-generic, x86_64: installed
   vboxhost, 4.3.12, 3.13.0-27-generic, x86_64: installed
   vboxhost, 4.3.12, 3.13.0-29-generic, x86_64: installed
   vboxhost, 4.3.12, 3.16.0-5-generic, x86_64: installed
   vboxhost, 4.3.12, 3.16.0-6-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:058b]
  InstallationDate: Installed on 2013-08-27 (345 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08
  MachineType: Dell Inc. Dell System XPS L322X
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-6-generic root=UUID=221de9c1-f10a-4be4-9273-5c12864c8680 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/15/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L322X
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.10.20140707-0ubuntu1b1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.54-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.2.3-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 10.0.0-1ubuntu2
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.2.3-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Aug  7 16:54:59 2014
  xserver.configfile: default
  xserver.errors:
   intel: Failed to load module "dri3" (module does not exist, 0)
   intel: Failed to load module "present" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4933
   vendor                                     CMN
  xserver.version: 2:1.15.1-0ubuntu9

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1354046/+subscriptions