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Message #101425
[Bug 1422841] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
*** This bug is a duplicate of bug 1419888 ***
https://bugs.launchpad.net/bugs/1419888
Thank you for taking the time to report this crash and helping to make
this software better. This particular crash has already been reported
and is a duplicate of bug #1419888, so is being marked as such. Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Please continue to report any other bugs you may
find.
** Tags removed: need-duplicate-check
** Changed in: hplip (Ubuntu)
Importance: Undecided => Medium
** Attachment removed: "ProcMaps.txt"
https://bugs.launchpad.net/bugs/1422841/+attachment/4321204/+files/ProcMaps.txt
** Attachment removed: "ProcStatus.txt"
https://bugs.launchpad.net/bugs/1422841/+attachment/4321206/+files/ProcStatus.txt
** This bug has been marked a duplicate of private bug 1419888
** Information type changed from Private to Public
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https://bugs.launchpad.net/bugs/1422841
Title:
config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py: No module named hpmudext
Status in hplip package in Ubuntu:
New
Bug description:
To reproduce launch lubuntu and start with lxde after intsalling an hp
printer through sudo hp-setup -i. Log into the lubuntu session and a
system problem will be reported.
hplip:
Installed: 3.15.2-0ubuntu2
Candidate: 3.15.2-0ubuntu2
Version table:
*** 3.15.2-0ubuntu2 0
500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04
I expected the system to boot without crashing. Instead it crashed as
I logged in.
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
Date: Sun Feb 15 17:54:18 2015
ExecutablePath: /usr/share/hplip/config_usb_printer.py
InstallationDate: Installed on 2014-09-30 (139 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140930)
InterpreterPath: /usr/bin/python2.7
Lpstat:
device for HP-Photosmart-C6300-series: usb://HP/Photosmart%20C6300%20series?serial=MY93K9F0R10544&interface=1
device for Photosmart_C6300: hp:/usb/Photosmart_C6300_series?serial=MY93K9F0R10544
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
PackageArchitecture: all
Papersize: letter
PpdFiles:
HP-Photosmart-C6300-series: HP Photosmart c6300 Series, hpcups 3.15.2
Photosmart_C6300: HP Photosmart c6300 Series, hpcups 3.15.2
ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:003
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-13-generic root=UUID=fa3d31ba-9fc4-4678-a8aa-8d59172ca54a ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw
PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:003']
SourcePackage: hplip
Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
UpgradeStatus: Upgraded to vivid on 2014-12-12 (66 days ago)
UserGroups:
dmi.bios.date: 04/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.00
dmi.board.name: H97M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd04/25/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH97MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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