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[Bug 1422841] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext

 

*** This bug is a duplicate of bug 1419888 ***
    https://bugs.launchpad.net/bugs/1419888

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #1419888, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Changed in: hplip (Ubuntu)
   Importance: Undecided => Medium

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/1422841/+attachment/4321204/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/1422841/+attachment/4321206/+files/ProcStatus.txt

** This bug has been marked a duplicate of private bug 1419888

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1422841

Title:
  config_usb_printer.py crashed with ImportError in
  /usr/share/hplip/base/status.py: No module named hpmudext

Status in hplip package in Ubuntu:
  New

Bug description:
  To reproduce launch lubuntu and start with lxde after intsalling an hp
  printer through sudo hp-setup -i. Log into the lubuntu session and a
  system problem will be reported.

  hplip:
    Installed: 3.15.2-0ubuntu2
    Candidate: 3.15.2-0ubuntu2
    Version table:
   *** 3.15.2-0ubuntu2 0
          500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
          100 /var/lib/dpkg/status
  Description:	Ubuntu Vivid Vervet (development branch)
  Release:	15.04

  I expected the system to boot without crashing. Instead it crashed as
  I logged in.

  ProblemType: Crash
  DistroRelease: Ubuntu 15.04
  Package: hplip-data 3.15.2-0ubuntu2
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  Date: Sun Feb 15 17:54:18 2015
  ExecutablePath: /usr/share/hplip/config_usb_printer.py
  InstallationDate: Installed on 2014-09-30 (139 days ago)
  InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140930)
  InterpreterPath: /usr/bin/python2.7
  Lpstat:
   device for HP-Photosmart-C6300-series: usb://HP/Photosmart%20C6300%20series?serial=MY93K9F0R10544&interface=1
   device for Photosmart_C6300: hp:/usb/Photosmart_C6300_series?serial=MY93K9F0R10544
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  PackageArchitecture: all
  Papersize: letter
  PpdFiles:
   HP-Photosmart-C6300-series: HP Photosmart c6300 Series, hpcups 3.15.2
   Photosmart_C6300: HP Photosmart c6300 Series, hpcups 3.15.2
  ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:003
  ProcEnviron:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-13-generic root=UUID=fa3d31ba-9fc4-4678-a8aa-8d59172ca54a ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw
  PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:003']
  SourcePackage: hplip
  Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
  UpgradeStatus: Upgraded to vivid on 2014-12-12 (66 days ago)
  UserGroups:
   
  dmi.bios.date: 04/25/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.00
  dmi.board.name: H97M Pro4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.00:bd04/25/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH97MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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