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[Bug 1320446] Re: Resolution limited to 1024x768 on Intel G31/G33

 

Jerre Domitilli, as per http://www.dell.com/support/home/us/en/04
/product-support/product/inspiron-530/drivers an update to your
computer's buggy and outdated BIOS is available (1.0.18). If you update
to this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-1.0.18

** Description changed:

- Ubuntu Studio 14.04 amd64
- Confirmed on 3 physical machines of different make/model. 
- Confirmed in both upgrade and clean install.
- Resolution limited to 1024x768 on Intel G31/G33
- Related bug #1078695
- https://bugs.launchpad.net/ubuntu/+source/x11-utils/+bug/1078695
+ In a clean install of Ubuntu 14.04 the resolution is limited to
+ 1024x768.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-27.50-lowlatency 3.13.11
  Uname: Linux 3.13.0-27-lowlatency x86_64
  .tmp.unity.support.test.1:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sat May 17 01:57:13 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
-  Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
-    Subsystem: Dell Inspiron 530 [1028:020d]
+  Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
+    Subsystem: Dell Inspiron 530 [1028:020d]
  InstallationDate: Installed on 2014-03-23 (54 days ago)
  InstallationMedia: Ubuntu-Studio 14.04 "Trusty Tahr" - Alpha amd64 (20140221)
  ProcEnviron:
-  LANGUAGE=en_US
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_US
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-lowlatency root=UUID=c05edc70-63fd-43aa-8fe3-5935d462e55f ro nomodeset quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/20/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.15
  dmi.board.name: 0RY007
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: OEM
  dmi.modalias: dmi:bvnDellInc.:bvr1.0.15:bd06/20/2008:svnDellInc.:pnInspiron530:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
  dmi.product.name: Inspiron 530
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.54+git20140505.5126fcb2-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0~git20140515.67041874-0ubuntu0sarvatt~trusty
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0~git20140515.67041874-0ubuntu0sarvatt~trusty
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.99+git20140505.be1469cc-0ubuntu0ricotz~trusty
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.911+git20140507.18416b51-0ubuntu0ricotz~trusty
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10+git20140220.480f0998-0ubuntu0sarvatt
  xserver.bootTime: Sat May 17 01:53:31 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.devices:
-  input        Power Button         KEYBOARD, id 6
-  input        Power Button         KEYBOARD, id 7
-  input        Logitech USB Optical Mouse MOUSE, id 8
-  input        Generic USB+PS2 Keyboard KEYBOARD, id 9
-  input        Generic USB+PS2 Keyboard KEYBOARD, id 10
+  input        Power Button         KEYBOARD, id 6
+  input        Power Button         KEYBOARD, id 7
+  input        Logitech USB Optical Mouse MOUSE, id 8
+  input        Generic USB+PS2 Keyboard KEYBOARD, id 9
+  input        Generic USB+PS2 Keyboard KEYBOARD, id 10
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  
+ 
  xserver.version: 2:1.15.1-0ubuntu2

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1320446

Title:
  Resolution limited to 1024x768 on Intel G31/G33

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  In a clean install of Ubuntu 14.04 the resolution is limited to
  1024x768.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-27.50-lowlatency 3.13.11
  Uname: Linux 3.13.0-27-lowlatency x86_64
  .tmp.unity.support.test.1:

  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sat May 17 01:57:13 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Inspiron 530 [1028:020d]
  InstallationDate: Installed on 2014-03-23 (54 days ago)
  InstallationMedia: Ubuntu-Studio 14.04 "Trusty Tahr" - Alpha amd64 (20140221)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-lowlatency root=UUID=c05edc70-63fd-43aa-8fe3-5935d462e55f ro nomodeset quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/20/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.15
  dmi.board.name: 0RY007
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: OEM
  dmi.modalias: dmi:bvnDellInc.:bvr1.0.15:bd06/20/2008:svnDellInc.:pnInspiron530:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
  dmi.product.name: Inspiron 530
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.54+git20140505.5126fcb2-0ubuntu0ricotz~trusty
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0~git20140515.67041874-0ubuntu0sarvatt~trusty
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0~git20140515.67041874-0ubuntu0sarvatt~trusty
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.99+git20140505.be1469cc-0ubuntu0ricotz~trusty
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.911+git20140507.18416b51-0ubuntu0ricotz~trusty
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10+git20140220.480f0998-0ubuntu0sarvatt
  xserver.bootTime: Sat May 17 01:53:31 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Logitech USB Optical Mouse MOUSE, id 8
   input        Generic USB+PS2 Keyboard KEYBOARD, id 9
   input        Generic USB+PS2 Keyboard KEYBOARD, id 10
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.15.1-0ubuntu2

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