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[Bug 1420811] Re: frequent Thunderbird crashes

 

Will asked me to run from command line to see if any useful messages
appear. Output was as below, but I'm pretty sure none of that was
generated by the crash - I think it all happened in normal operation.


jane@jane-xps:~$ thunderbird

(process:14996): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
enigmail.js: Registered components
mimeVerify.jsm: module initialized
1424340205997	addons.update-checker	WARN	Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
1424340206325	addons.update-checker	WARN	Update manifest for langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx did not contain an updates property
1424340206337	addons.update-checker	WARN	Update manifest for messagingmenu@xxxxxxxxxxx did not contain an updates property


mimeEncrypt.js: module initialized

(process:15309): GLib-CRITICAL **: g_slice_set_config: assertion
'sys_page_size == 0' failed

(thunderbird:14996): Gtk-CRITICAL **: IA__gtk_clipboard_set_with_data:
assertion 'targets != NULL' failed

(process:16499): GLib-CRITICAL **: g_slice_set_config: assertion
'sys_page_size == 0' failed

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https://bugs.launchpad.net/bugs/1420811

Title:
  frequent Thunderbird crashes

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Thunderbird crashes multiple times a day for me.  I think it tends to
  be when closing a message window (either when sending a new message,
  or just clicking close button to close an existing message window) but
  despite it happening quite frequently I haven't been able to discern a
  clear pattern or reliably reproduce it.  The GUI simply disappears,
  the underlying process is still active (so to remedy I have to kill
  that process and then restart).

  I'm on an up-to-date 14.04 LTS, it's been doing this for many weeks
  (i.e., not a brand new update that caused it).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: thunderbird 1:31.4.0+build1-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic i686
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jane       2510 F.... pulseaudio
   /dev/snd/controlC0:  jane       2510 F.... pulseaudio
  BuildID: 20150112185318
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Wed Feb 11 13:29:28 2015
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions:
   English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
   Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2014-05-01 (285 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  IpRoute:
   default via 10.20.64.1 dev eth0  proto static 
   10.20.64.0/21 dev eth0  proto kernel  scope link  src 10.20.69.241  metric 1 
   10.20.64.0/21 dev wlan1  proto kernel  scope link  src 10.20.66.26  metric 9
  PrefSources:
   prefs.js
   user.js
   [Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
   [Profile]/extensions/{CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}/defaults/preferences/mailredirect.js
   [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
  Profiles: Profile0 (Default) - LastVersion=31.4.0/20150112185318 (In use)
  RelatedPackageVersions:
   google-talkplugin 5.40.2.0-1
   rhythmbox-mozilla 3.0.2-0ubuntu2
   totem-mozilla     3.10.1-1ubuntu4
  RunningIncompatibleAddons: True
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/09/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 085X6F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L321X
  dmi.sys.vendor: Dell Inc.

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References