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Message #101772
[Bug 1420811] Re: frequent Thunderbird crashes
Will asked me to run from command line to see if any useful messages
appear. Output was as below, but I'm pretty sure none of that was
generated by the crash - I think it all happened in normal operation.
jane@jane-xps:~$ thunderbird
(process:14996): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
enigmail.js: Registered components
mimeVerify.jsm: module initialized
1424340205997 addons.update-checker WARN Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
1424340206325 addons.update-checker WARN Update manifest for langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx did not contain an updates property
1424340206337 addons.update-checker WARN Update manifest for messagingmenu@xxxxxxxxxxx did not contain an updates property
mimeEncrypt.js: module initialized
(process:15309): GLib-CRITICAL **: g_slice_set_config: assertion
'sys_page_size == 0' failed
(thunderbird:14996): Gtk-CRITICAL **: IA__gtk_clipboard_set_with_data:
assertion 'targets != NULL' failed
(process:16499): GLib-CRITICAL **: g_slice_set_config: assertion
'sys_page_size == 0' failed
--
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https://bugs.launchpad.net/bugs/1420811
Title:
frequent Thunderbird crashes
Status in thunderbird package in Ubuntu:
New
Bug description:
Thunderbird crashes multiple times a day for me. I think it tends to
be when closing a message window (either when sending a new message,
or just clicking close button to close an existing message window) but
despite it happening quite frequently I haven't been able to discern a
clear pattern or reliably reproduce it. The GUI simply disappears,
the underlying process is still active (so to remedy I have to kill
that process and then restart).
I'm on an up-to-date 14.04 LTS, it's been doing this for many weeks
(i.e., not a brand new update that caused it).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:31.4.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jane 2510 F.... pulseaudio
/dev/snd/controlC0: jane 2510 F.... pulseaudio
BuildID: 20150112185318
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Feb 11 13:29:28 2015
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions:
English (GB) Language Pack - langpack-en-GB@xxxxxxxxxxxxxxxxxxxxxxx
Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
InstallationDate: Installed on 2014-05-01 (285 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
IpRoute:
default via 10.20.64.1 dev eth0 proto static
10.20.64.0/21 dev eth0 proto kernel scope link src 10.20.69.241 metric 1
10.20.64.0/21 dev wlan1 proto kernel scope link src 10.20.66.26 metric 9
PrefSources:
prefs.js
user.js
[Profile]/extensions/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
[Profile]/extensions/{CC3C233D-6668-41bc-AAEB-F3A1D1D594F5}/defaults/preferences/mailredirect.js
[Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
Profiles: Profile0 (Default) - LastVersion=31.4.0/20150112185318 (In use)
RelatedPackageVersions:
google-talkplugin 5.40.2.0-1
rhythmbox-mozilla 3.0.2-0ubuntu2
totem-mozilla 3.10.1-1ubuntu4
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/09/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 085X6F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/09/2012:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn085X6F:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L321X
dmi.sys.vendor: Dell Inc.
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References