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Message #101798
[Bug 1384303] Re: Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Fixed by disabling xHCI in BIOS
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https://bugs.launchpad.net/bugs/1384303
Title:
Cannot scan using Canon Lide 25 with simple-scan on 14.04.
Status in simple-scan package in Ubuntu:
Confirmed
Bug description:
I do a clean install UBuntu 14.04, but unable to scan via simple-scan with error "Failed to scan, unable to start scan".
The scanner (Canon Lide 25) was detected properly on lsusb, and working fine via VirtualBox.
Previously using Lubuntu 13.10, simple-scan able to scan perfectly.
$ lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 05e3:0612 Genesys Logic, Inc.
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 0bda:8179 Realtek Semiconductor Corp.
Bus 003 Device 005: ID 04a9:2220 Canon, Inc. CanoScan LIDE 25
Bus 003 Device 003: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 003 Device 002: ID 046d:c52e Logitech, Inc.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
apt-cache policy simple-scan
simple-scan:
Installed: 3.12.1-0ubuntu1
Candidate: 3.12.1-0ubuntu1
Version table:
*** 3.12.1-0ubuntu1 0
500 http://id.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
100 /var/lib/dpkg/status
3.12.0-0ubuntu1 0
500 http://id.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Oct 22 22:18:36 2014
DriverPackageVersions:
libsane 1.0.23-3ubuntu3.1
libsane-extras N/A
hplip 3.14.3-0ubuntu3.2
hpoj N/A
InstallationDate: Installed on 2014-08-29 (54 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=6ae128c4-d0aa-401f-8057-102dea6e8953 ro quiet splash vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.00
dmi.board.name: H87M-ITX
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd07/04/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH87M-ITX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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References