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Message #102065
[Bug 1324361] Re: Screen blank after resuming from suspend
Josh, as per http://www.dell.com/support/home/us/en/04/product-
support/product/optiplex-360/drivers an update to your computer's buggy
and outdated BIOS is available (A07). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.
Thank you for your understanding.
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1324361
Title:
Screen blank after resuming from suspend
Status in xorg package in Ubuntu:
Incomplete
Bug description:
I can successfully suspend my Ubuntu session. After hitting the power
button on my desktop to wake up, the computer and monitor turn back on
ok, but the screen comes up blank. The mouse is present and can move,
but there is nothing to interact with. I also cannot switch to other
terminal modes with Ctrl-Alt-F2, etc. The only way to recover is to
hard boot. I tried booting with both S1 and S3 power management modes
set in the bios; S1 does not suspend at all (gives errors) and S3
suspends but does not wake up properly as described.
I am running Ubuntu 14.04 with Gnome Shell 3.12.1, but the issue
persists with standard Unity Ubuntu as well. I have dual monitors with
an NVIDIA GeForce 8400 GS rev 3 PCI express adapter using nouveau
drivers. I am running full disk encryption; home folder is not
encrypted.
Any advise is much appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Wed May 28 21:56:12 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Since before I upgraded
GraphicsCard:
NVIDIA Corporation GT218 [GeForce 8400 GS Rev. 3] [10de:10c3] (rev a2) (prog-if 00 [VGA controller])
Subsystem: eVga.com. Corp. Device [3842:1301]
InstallationDate: Installed on 2014-05-04 (24 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
MachineType: Dell Inc. OptiPlex 360
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-27-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0T656F
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd11/28/2008:svnDellInc.:pnOptiPlex360:pvr:rvnDellInc.:rn0T656F:rvrA01:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 360
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed May 28 21:55:06 2014
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau
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