← Back to team overview

desktop-packages team mailing list archive

[Bug 1324361] Re: Screen blank after resuming from suspend

 

Josh, as per http://www.dell.com/support/home/us/en/04/product-
support/product/optiplex-360/drivers an update to your computer's buggy
and outdated BIOS is available (A07). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1324361

Title:
  Screen blank after resuming from suspend

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I can successfully suspend my Ubuntu session. After hitting the power
  button on my desktop to wake up, the computer and monitor turn back on
  ok, but the screen comes up blank. The mouse is present and can move,
  but there is nothing to interact with. I also cannot switch to other
  terminal modes with Ctrl-Alt-F2, etc. The only way to recover is to
  hard boot. I tried booting with both S1 and S3 power management modes
  set in the bios; S1 does not suspend at all (gives errors) and S3
  suspends but does not wake up properly as described.

  I am running Ubuntu 14.04 with Gnome Shell 3.12.1, but the issue
  persists with standard Unity Ubuntu as well. I have dual monitors with
  an NVIDIA GeForce 8400 GS rev 3 PCI express adapter using nouveau
  drivers. I am running full disk encryption; home folder is not
  encrypted.

  Any advise is much appreciated.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Wed May 28 21:56:12 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Yes, I can easily reproduce it
  GpuHangStarted: Since before I upgraded
  GraphicsCard:
   NVIDIA Corporation GT218 [GeForce 8400 GS Rev. 3] [10de:10c3] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: eVga.com. Corp. Device [3842:1301]
  InstallationDate: Installed on 2014-05-04 (24 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  MachineType: Dell Inc. OptiPlex 360
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-27-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2008
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0T656F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd11/28/2008:svnDellInc.:pnOptiPlex360:pvr:rvnDellInc.:rn0T656F:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 360
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Wed May 28 21:55:06 2014
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2
  xserver.video_driver: nouveau

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1324361/+subscriptions