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[Bug 1324638] Re: Grub and possible kernel issues when installing ubuntu on Quad core with Radeon graphics


PeterDz, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xorg 1324638

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

As well, given the information from the prior release is already
available, testing a release prior to the development one would not be

Thank you for your understanding.

Helpful bug reporting tips:

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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  Grub and possible kernel issues when installing ubuntu on Quad core
  with Radeon graphics

Status in xorg package in Ubuntu:

Bug description:
  I bought a new HP PC (details below) intending to replace W8.1 with
  Ubuntu. Boot failed with both 12.04 LTS and 14.04LTS. The details
  below are pretty much the same for both.

  The system gets as far as rebooting into 14.04 after installation from .iso image on USB disk. I am running grub 2.02~beta 2.9. 
  Ubuntu is supposed to install successfully. 

  When you start up (without USB disk present), it offers a grey screen
  with a purple border 10-20px wide all the way round. It then puts up a
  tty screen with the login, then after a while comes up with:

  "Your screen graphics and input device settings could not be detected
  correctly. You will need to configure them yourself."

  Hit <OK>

  It then says "what would you like to do?" and offers a menu list the
  first of which is:

  "* Run in low graphics mode for just one session."

  There are a list of other options, but these are greyed out.

  Hit <OK> .... System freezes (no movement after 15 mins or so.

  Looks like grub/Ubuntu can't recognise any I/O devices. It should be
  happy with the Radeon  graphics shouldn't it. I believe that the
  touchpad is standard too.

  How can I sort this??


  BTW before anyone suggests h/w failure it runs W8.1 just fine :-(  -
  if you like that sort of thing.

  It bombed on Mint16, too.


  System details:

  HP Pavilion Notebook AMD A10-5745MAPU + Radeon Graphics +  8GB + 1TB disk
  Bios is Insyde F.13 (Insyde H20 setup utility R3.7)

  I have got UEFI running because 14.04 is supposed to be able to handle
  it. Legacy boot is disabled.

  The grub partition is at about 1 MB, the main partition is about 800
  GB and the swap is about 17.8GB


  For the full discussion and why I think this is a bug see:


  in particular my solution at the end contains detail.

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