desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Bernd, thank you for reporting this and helping make Ubuntu better. As
per http://us.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (1.15). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-1.15

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1349522

Title:
  Touchpad is not recognised on acer E5 771G

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  HI all,

  my touchpad is not recognised on my new Acer Aspire E5-771G. The
  problems occurred right after the installation of Ubuntu. Strange
  enough sometimes it works and after the next boot it doesnt.

  On Windows 8.1 (i have dual boot) touchpad works fine.
  Touchpad is not recognised, this meas there is no entry in xinput - list and no entry in /proc/bus/input/devices. In these cases when touchpad is working there are entries.

  I tried gconftool statement, of course Fn+F7 every time, modprobe - r psmouse and so on. Nothing worked.
  Touchpad is by synaptics. Ubuntu version ist 14.04

  Any help would be very appreciated.
  Thank you in advance !
  Bernd Wollersheim

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon Jul 28 20:07:30 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 4.3.10, 3.13.0-32-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0882]
     Subsystem: Acer Incorporated [ALI] Device [1025:0882]
  InstallationDate: Installed on 2014-07-19 (9 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Acer Aspire E5-771G
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=5fe9f773-43c0-4098-aecd-8433aa1f2027 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.05
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA70_HB
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd05/13/2014:svnAcer:pnAspireE5-771G:pvrTBDbyOEM:rvnAcer:rnEA70_HB:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-771G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Jul 28 19:57:47 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5941 
   vendor                                     CMN
  xserver.version: 2:1.15.1-0ubuntu2

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