desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Peter Novotnak, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Please feel free to subscribe me to this new report.

Also, please do not attach your crash report manually to this report and
reopen it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: bios-outdated-209

** Changed in: xorg (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1350985

Title:
  After Attaching Display to Sleeping Laptop and Waking it, Login
  Manager Crashes

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  Ubuntu 14.04.1

  What I expected to happen:

  To be able to log in

  
  What happened instead:

  Login manager crashed and I was not able to use it.

  
  Background:

  The affected machine is a Asus Q501LA laptop with no discrete graphics card.
  CPU is a i5-4200U and the on-die graphics is an Intel HD 4400.
  External monitor is a PB278Q connected via the HDMI port on the laptop; it's resolution is 2560 x 1440.

  Description of the problem:

  The machine recognizes the monitor, flashes black for a moment, and
  then displays a tiled copy of the log in screen across both monitors.
  Bluetooth touchpad is functional, but clicking any copy of the "gear"
  power management icons does nothing, and I cannot type in the password
  prompt. Only workarounds are hard restart, or drop to tty and restart
  lightdm.

  Misc. Additional information:

  Monitor is set up to the right of the laptop, with the monitor
  adjusted so that it's bottom edge is flush with the bottom edge of the
  laptop- that's mirrored in software. The monitor's vertical resolution
  is taller, so there's "empty space" above the top of the laptop's
  screen. In screenshots it's black (example attached.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Jul 31 13:17:18 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.13.0-24-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-27-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-29-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-30-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-32-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:12bd]
  InstallationDate: Installed on 2014-04-20 (102 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. Q501LA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=75383d87-a21d-4289-aa03-077a9c84e8af ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/10/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Q501LA.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Q501LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.205:bd05/10/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: Q501LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Jul 31 12:10:52 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 803 
   vendor                                     LGD
  xserver.version: 2:1.15.1-0ubuntu2

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