desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jessie James A. Aton, thank you for reporting this and helping make
Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an
update to your computer's buggy and outdated BIOS is available (2.21).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1355926

Title:
  white spot in screen monitor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  white spot appearing in screen, it shows brightly when using solid
  white wallpaper, is this related to graphics card? i have intel hd
  4000 & nvidia gt 630M in my acer v3-571G. i want to take screenshot of
  white ive mention but its not showing in pictures.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  Uname: Linux 3.16.0-031600-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  331.89  Tue Jul  1 13:30:18 PDT 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Wed Aug 13 00:24:26 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   acpi-call, 20130623, 3.16.0-031600-generic, x86_64: installed
   bbswitch, 0.7, 3.16.0-031600-generic, x86_64: installed
   nvidia-331, 331.89, 3.16.0-031600-generic, x86_64: installed
   tp-smapi, 0.41, 3.16.0-031600-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0647]
   NVIDIA Corporation GF108M [GeForce GT 630M] [10de:0de9] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0648]
  InstallationDate: Installed on 2014-06-06 (67 days ago)
  InstallationMedia:

  MachineType: Acer Aspire V3-571G
  PlymouthDebug:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-031600-generic root=UUID=7e7f70c1-9f23-424d-9cca-d0c03ec8c2ce ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.04
  dmi.modalias: dmi:bvnAcer:bvrV2.04:bd09/14/2012:svnAcer:pnAspireV3-571G:pvrV2.04:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.04:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer
  nvidia-installer.log:

  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56+git20140801.5d835797-0ubuntu0sarvatt~trusty
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0~git20140805.fc2b2d33-0ubuntu0sarvatt2~trusty
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0~git20140805.fc2b2d33-0ubuntu0sarvatt2~trusty
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.99+git20140806.fbf575cb-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914+git20140811.6554cf0a-0ubuntu0sarvatt~trusty
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10+git20140811.17de663a-0ubuntu0sarvatt~trusty
  xserver.bootTime: Tue Aug 12 23:17:05 2014
  xserver.configfile: default
  xserver.errors:
   intel: Failed to load module "dri3" (module does not exist, 0)
   intel: Failed to load module "present" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                8940
   vendor                                     AUO
  xserver.version: 2:1.15.1-0ubuntu2

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