desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Joseph, thank you for reporting this and helping make Ubuntu better. As
per http://www.asus.com/Notebooks_Ultrabooks/N550JK/HelpDesk_Download/
an update to your computer's buggy and outdated BIOS is available (208).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-208

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1371401

Title:
  randomly freezing

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Seems to be related to https://bugs.launchpad.net/ubuntu/+source
  /nvidia-prime/+bug/1220426

  ASUS N550JK 
  Touchscreen
  nVidia 343 graphics on Geforce GTX 850M
  Latest Linux kernel 3.16, Ubuntu 14.04 with xfce
  Screen can be unfrozen by doing ctrl+alt+f6 and then back with ctrl+alt+f6.
  Sometimes the touch screen and keyboard will continue to work but the touchpad will not.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  Uname: Linux 3.16.0-031600-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  343.13  Thu Jul 31 19:06:44 PDT 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Thu Sep 18 23:12:46 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   bbswitch, 0.7, 3.13.0-35-generic, x86_64: installed
   bbswitch, 0.7, 3.16.0-031600-generic, x86_64: installed
   nvidia-343, 343.13, 3.16.0-031600-generic, x86_64: installed
   psmouse, elantech-x551c, 3.13.0-35-generic, x86_64: installed
   psmouse, elantech-x551c, 3.16.0-031600-generic, x86_64: installed
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:11cd]
     Subsystem: ASUSTeK Computer Inc. Device [1043:11cd]
  InstallationDate: Installed on 2014-09-17 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. N550JK
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-031600-generic root=UUID=31b12bbb-0095-44fd-b6e6-6964171a74b2 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JK.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.204:bd01/23/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Sep 18 22:30:52 2014
  xserver.configfile: /etc/X11/xorg.conf
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.15.1-0ubuntu2.1

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