desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Mukil Elango, thank you for reporting this and helping make Ubuntu
better. As per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (1.35). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-1.35

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1390696

Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  My screen freezes and I couldn't do anything for a few seconds. Then
  the screen automatically goes blank. Then I have to do a hard reboot.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
  Uname: Linux 3.11.0-15-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Nov  8 15:38:49 2014
  DistUpgraded: 2014-10-24 19:22:53,770 DEBUG enabling apt cron job
  DistroCodename: utopic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: Since before I upgraded
  GraphicsCard:
   Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:011f]
     Subsystem: Acer Incorporated [ALI] Device [1025:011f]
  InstallationDate: Installed on 2012-10-21 (747 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Acer TravelMate 5720
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=5d8c0515-a5a0-416c-b4f7-9a8c1e75df02 ro quiet splash
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to utopic on 2014-10-24 (14 days ago)
  dmi.bios.date: 04/15/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.34
  dmi.board.name: Columbia
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd04/15/2008:svnAcer:pnTravelMate5720:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: TravelMate 5720
  dmi.product.version: 0100
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Sat Nov  8 07:46:59 2014
  xserver.configfile: default
  xserver.errors: intel(0): sna_mode_check: invalid state found on pipe 0, disabling CRTC:3
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               33140 
   vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1

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