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[Bug 1427421] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext

 

*** This bug is a duplicate of bug 1419888 ***
    https://bugs.launchpad.net/bugs/1419888

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #1419888, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Changed in: hplip (Ubuntu)
   Importance: Undecided => Medium

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/1427421/+attachment/4332701/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/1427421/+attachment/4332703/+files/ProcStatus.txt

** This bug has been marked a duplicate of private bug 1419888

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1427421

Title:
  config_usb_printer.py crashed with ImportError in
  /usr/share/hplip/base/status.py: No module named hpmudext

Status in hplip package in Ubuntu:
  New

Bug description:
  just updated. Probably related to
  https://bugs.launchpad.net/bugs/734492

  ProblemType: Crash
  DistroRelease: Ubuntu 15.04
  Package: hplip-data 3.15.2-0ubuntu2
  ProcVersionSignature: Ubuntu 3.19.0-7.7-lowlatency 3.19.0
  Uname: Linux 3.19.0-7-lowlatency x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.16.2-0ubuntu1
  Architecture: amd64
  CrashCounter: 1
  Date: Thu Feb 26 00:23:06 2015
  ExecutablePath: /usr/share/hplip/config_usb_printer.py
  InstallationDate: Installed on 2012-02-27 (1099 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  InterpreterPath: /usr/bin/python2.7
  Lpstat:
   device for Generic-CUPS-PDF-Printer: cups-pdf:/
   device for HPDeskjet1510: hp:/usb/Deskjet_1510_series?serial=CN48E1P7Z405YR
   device for PDF: cups-pdf:/
  MachineType: MEDIONPC MS-7616
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   HPDeskjet1510: HP Deskjet 1510 Series, hpcups 3.15.2
   PDF: Generic CUPS-PDF Printer
   Generic-CUPS-PDF-Printer: Generic CUPS-PDF Printer
  ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 002:005
  ProcEnviron:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-lowlatency root=UUID=cded073e-f845-4947-970b-f8a4290c4c2b ro quiet splash acpi_osi=Linux crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
  PythonArgs: ['/usr/bin/hp-config_usb_printer', '002:005']
  SourcePackage: hplip
  Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
  UpgradeStatus: Upgraded to vivid on 2015-02-20 (10 days ago)
  UserGroups:
   
  dmi.bios.date: 01/13/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: A7616MLN.20F
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7616
  dmi.board.vendor: MEDIONPC
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: MEDIONPC
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrA7616MLN.20F:bd01/13/2010:svnMEDIONPC:pnMS-7616:pvr1.0:rvnMEDIONPC:rnMS-7616:rvr1.0:cvnMEDIONPC:ct3:cvr:
  dmi.product.name: MS-7616
  dmi.product.version: 1.0
  dmi.sys.vendor: MEDIONPC

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