← Back to team overview

desktop-packages team mailing list archive

[Bug 1428184] Re: Invisible mouse pointer after resume from suspend

 

Eduardo Rudas, thank you for reporting this and helping make Ubuntu
better. , Could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal as it will automatically gather
and attach updated debug information to this report:

apport-collect -p xorg 1428184

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

As well, given the information from the prior release is already
available, testing a release prior to the development one would not be
helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Description changed:

- I'm using a fresh install of Xubuntu 14.04 (Description: Ubuntu 14.04.2
- LTS \ Release: 14.04) with latest updates on a Samsung NP305U1A-A05CO
- laptop (AMD E450 with Radeon HD 6320 Graphics)
+ I'm using a Samsung NP305U1A-A05CO laptop. After the computer is
+ suspended, either by closing the lid, choosing the option on the menu or
+ by itself after the defined time, and then when I wake the computer the
+ mouse pointer is invisible, however the hardware itself is working as
+ mouse position and clicks continue working, only the pointer is
+ invisible.
  
- After the computer is suspended, either by closing the lid, choosing the
- option on the menu or by itself after the defined time,  and then when I
- wake the computer the mouse pointer is invisible, however the hardware
- itself is working as mouse position and clicks continue working, only
- the pointer is invisible.
+ WORKAROUND: If I switch to a console with Alt+Shit+F1 and switch back to
+ X with Alt+Shift+F7 the mouse pointer appears and is back to normal.
  
- If I switch to a console with Alt+Shit+F1 and switch back to X with
- Alt+Shift+F7 the mouse pointer appears and is back to normal.
- 
- After installing fglrx 14.50.2 proprietary AMD driver  (doing the
- modification explained in http://askubuntu.com/a/543836/378463 to avoid
- ocl-icd-libopencl1/wine conflict) including the Catalyst Control Center,
- the problem is resolved and now I can suspend and resume the computer
- and the mouse pointer is visible after wake up as expected.
- 
- A similar bug has been reported here:
- https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1297144 affecting 21
- people and I have been instructed to file a new bug report.
- 
- apt-cache policy pkgname output (in Portuguese):
- 
- xorg:
-   Instalado: 1:7.7+1ubuntu8.1
-   Candidato: 1:7.7+1ubuntu8.1
-   Tabela de versão:
-  *** 1:7.7+1ubuntu8.1 0
-         500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
-         100 /var/lib/dpkg/status
-      1:7.7+1ubuntu8 0
-         500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
+ WORKAROUND: After installing fglrx 14.50.2 proprietary AMD driver (doing
+ the modification explained in http://askubuntu.com/a/543836/378463 to
+ avoid ocl-icd-libopencl1/wine conflict) including the Catalyst Control
+ Center, the problem is resolved and now I can suspend and resume the
+ computer and the mouse pointer is visible after wake up as expected.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  Date: Wed Mar  4 10:08:23 2015
  InstallationDate: Installed on 2015-02-12 (20 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1428184

Title:
  Invisible mouse pointer after resume from suspend

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I'm using a Samsung NP305U1A-A05CO laptop. After the computer is
  suspended, either by closing the lid, choosing the option on the menu
  or by itself after the defined time, and then when I wake the computer
  the mouse pointer is invisible, however the hardware itself is working
  as mouse position and clicks continue working, only the pointer is
  invisible.

  WORKAROUND: If I switch to a console with Alt+Shit+F1 and switch back
  to X with Alt+Shift+F7 the mouse pointer appears and is back to
  normal.

  WORKAROUND: After installing fglrx 14.50.2 proprietary AMD driver
  (doing the modification explained in
  http://askubuntu.com/a/543836/378463 to avoid ocl-icd-libopencl1/wine
  conflict) including the Catalyst Control Center, the problem is
  resolved and now I can suspend and resume the computer and the mouse
  pointer is visible after wake up as expected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-46.76-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  Date: Wed Mar  4 10:08:23 2015
  InstallationDate: Installed on 2015-02-12 (20 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1428184/+subscriptions


References