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Message #104961
[Bug 1414706] Re: [20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240] external mic has no sound at all
No obvious difference (all coefs are the same!), but several things are
differing, first, the product name:
-Product Name: 20AMOS3
+Product Name: 20AMZ02QUS
Second, even the hardware is of a later revision:
-00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 03)
+00:1b.0 Audio device: Intel Corporation Lynx Point-LP HD Audio Controller (rev 04)
Second, firmware, kernel and ALSA dkms are all newer on the working one:
-Firmware Version: GIET53WW (2.01 )
+Firmware Version: GIET60WW (2.10 )
-Kernel release: 3.13.0-32-generic
+Kernel release: 3.13.0-46-generic
-[ 15.242582] snd_hda_intel 0000:00:1b.0: Probing card using HDA DKMS, version 0.201502151246~ubuntu14.04.1
+[ 13.866567] snd_hda_intel 0000:00:1b.0: Probing card using HDA DKMS, version 0.201503011031~ubuntu14.04.1
On the non-working one, please try updating both the firmware, the kernel, and the ALSA daily dkms on the non-working one to rule out differences between the non-working and working one.
Then post another alsa-info with dump_coef on. Thanks!
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https://bugs.launchpad.net/bugs/1414706
Title:
[20ALCTO1WW, Realtek ALC292, Black Mic, Left][Lenovo ThinkPad X240]
external mic has no sound at all
Status in HWE Next Project:
Confirmed
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
During this test, an error dialog was thrown, reading:
The following mixer control(s) might be incorrectly set:
Mic is at 0.0%
Mic is muted
Please try to fix that (e g by running
"alsamixer -D hw:PCH" in a terminal) and see if that solves the problem.
Would you like to continue troubleshooting anyway?
However, the System Settings... -> Sound UI shows the mic as not
muted. When I tried running the alsamixer command, I saw mic and mic-
boost were both showing 0; I cranked them up to 100, but it made no
difference. I also tried re-running this command with the mic/mic-
boost still set to 100 and it threw the same error.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: doctorow 2636 F.... pulseaudio
/dev/snd/pcmC1D0c: doctorow 2636 F...m pulseaudio
/dev/snd/pcmC1D0p: doctorow 2636 F...m pulseaudio
/dev/snd/controlC0: doctorow 2636 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jan 26 16:20:49 2015
InstallationDate: Installed on 2014-09-10 (138 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d : p c m _ r e a d : 2 0 3 1 : r e a d e r r o r : I n p u t / o u t p u t e r r o r
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: doctorow 2636 F.... pulseaudio
/dev/snd/pcmC1D0c: doctorow 2636 F...m pulseaudio
/dev/snd/pcmC1D0p: doctorow 2636 F...m pulseaudio
/dev/snd/controlC0: doctorow 2636 F.... pulseaudio
Symptom_Jack: Black Mic, Left
Symptom_Type: No sound at all
Title: [20ALCTO1WW, Realtek ALC292, Black Mic, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/24/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GIET75WW (2.25 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ALCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGIET75WW(2.25):bd06/24/2014:svnLENOVO:pn20ALCTO1WW:pvrThinkPadX240:rvnLENOVO:rn20ALCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ALCTO1WW
dmi.product.version: ThinkPad X240
dmi.sys.vendor: LENOVO
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-01-22T13:36:22.741441
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References