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[Bug 1416186] Re: Periodically loss of backlight control

 

The behavior is the lighting control works upon initial boot, but after
leaving the computer on for multiple hours at some point the backlight
ceases to respond and backlight controls are never regained until a
shutdown or reboot of the system. I haven't tracked the exact pattern of
actions that cause this. The on screen indicator shows the graphic of
the dimming, but the actual behavior of reducing brightness does not
function upon key press.

I noticed when the backlight was lost the following is added to dmesg,
but I don't know how long before or after the loss that this message
appeared:

[ 9231.171766] usb 5-1: USB disconnect, device number 4
[11481.272220] perf interrupt took too long (2515 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
[20859.513041] atkbd serio0: Unknown key pressed (translated set 2, code 0xab on isa0060/serio0).
[20859.513049] atkbd serio0: Use 'setkeycodes e02b <keycode>' to make it known.
[20859.533404] atkbd serio0: Unknown key released (translated set 2, code 0xab on isa0060/serio0).
[20859.533413] atkbd serio0: Use 'setkeycodes e02b <keycode>' to make it known.
[20859.832244] atkbd serio0: Unknown key pressed (translated set 2, code 0xab on isa0060/serio0).
[20859.832253] atkbd serio0: Use 'setkeycodes e02b <keycode>' to make it known.

Each press of the brightness key results in additional "atkbd serio0:
Unknown key pressed (translated set 2, code 0xab on isa0060/serio0)...."
values to be added to dmesg.  May be related to resuming control after
the screen goes blank after inactivity or other activity while idle?

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https://bugs.launchpad.net/bugs/1416186

Title:
  Periodically loss of backlight control

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Periodically there is a loss of control of the backlight control where
  trying to brighten the screen or dim it with the keyboard controls
  does not function and remains in its current state.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xorg 1:7.7+7ubuntu2
  ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
  Uname: Linux 3.16.0-29-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.7-0ubuntu8.1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Jan 29 21:05:25 2015
  DistUpgraded: Fresh install
  DistroCodename: utopic
  DistroVariant: ubuntu
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8650G] [1002:990b] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:198a]
   Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600] (rev ff) (prog-if ff)
  InstallationDate: Installed on 2015-01-29 (0 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141015)
  MachineType: Hewlett-Packard HP ENVY TS 15 Notebook PC
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic.efi.signed root=UUID=1cc26cb0-3476-4abf-a12e-acac53ba8537 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/06/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.18
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 198A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.14
  dmi.chassis.asset.tag: 5CG32129MN
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.18:bd11/06/2014:svnHewlett-Packard:pnHPENVYTS15NotebookPC:pvr0888100000305B00000320000:rvnHewlett-Packard:rn198A:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY TS 15 Notebook PC
  dmi.product.version: 0888100000305B00000320000
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Thu Jan 29 20:59:15 2015
  xserver.configfile: default
  xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.0-1ubuntu1.2
  xserver.video_driver: radeon

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