desktop-packages team mailing list archive

[Launchpad Bug Tracker <1430561@xxxxxxxxxxxxxxxxxx>]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: hplip (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1430561

Title:
  hp-plugin crashes with error: Python gobject/dbus may be not installed

Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  When trying to configure an HP LaserJet P1102w, when running hp-plugin
  I get errors and can not proceed:

  nessita@miro:~$ hp-plugin
  error: Unable to locate models.dat file

  HP Linux Imaging and Printing System (ver. 3.15.2)
  Plugin Download and Install Utility ver. 2.1

  Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Checking for network connection...
  Downloading plug-in from: 
  Receiving digital keys: /usr/bin/gpg --homedir /home/nessita/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
  Creating directory plugin_tmp
  Verifying archive integrity... All good.
  Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
  Error importing HPLIP modules.  Is HPLIP installed?
  error: Python gobject/dbus may be not installed
  error: Plug-in install failed.

  Done.
  nessita@miro:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: hplip 3.15.2-0ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Uname: Linux 3.19.0-7-generic x86_64
  ApportVersion: 2.16.2-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Mar 10 19:23:41 2015
  InstallationDate: Installed on 2014-11-30 (100 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Lpstat: device for Laserjet: ipp://NPI2E6620.local:631/printers/Laserjet
  MachineType: LENOVO 3249CTO
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=30425f63-143e-4183-aa37-394415c60a42 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to vivid on 2015-02-09 (29 days ago)
  dmi.bios.date: 10/26/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6QET61WW (1.31 )
  dmi.board.name: 3249CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6QET61WW(1.31):bd10/26/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3249CTO
  dmi.product.version: ThinkPad X201
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1430561/+subscriptions