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Re: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

  Thread Previous • Date Previous • • Thread Next 
After installing libtool manually.. can you retry 'sh hplip-3.15.2.run'
and let us know if the installation proceeds without any issue.

After install, run command ' hp-setup' to configure the device .



-------- Original message --------
From: Natalia Bidart <1430561@xxxxxxxxxxxxxxxxxx> 
Date: 11/03/2015  9:51 PM  (GMT+05:30) 
To: goutam.hplip@xxxxxxxxx 
Subject: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus
  may be not installed 
 
I tried the latest suggestion (full outout below) and got an error on:

error: A required dependency 'libtool (libtool - Library building
support services)' is still missing.

But the package is available and installed:

nessita@miro:~$ apt-cache policy libtool
libtool:
  Installed: 2.4.2-1.11
  Candidate: 2.4.2-1.11
  Version table:
*** 2.4.2-1.11 0
        500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status

Full output:
nessita@miro:~$ ls -l hplip-3.15.2.run 
-rw-rw-r-- 1 nessita nessita 21804469 Mar 11 13:05 hplip-3.15.2.run
nessita@miro:~$ md5sum hplip-3.15.2.run 
87307b116e58339337a7675c71e07bc1  hplip-3.15.2.run
nessita@miro:~$ sh hplip-3.15.2.run
Creating directory hplip-3.15.2nessita@miro:~$ ls -l hplip-3.15.2.run 
-rw-rw-r-- 1 nessita nessita 21804469 Mar 11 13:05 hplip-3.15.2.run
nessita@miro:~$ md5sum hplip-3.15.2.run 
87307b116e58339337a7675c71e07bc1  hplip-3.15.2.run
nessita@miro:~$ sh hplip-3.15.2.run
Creating directory hplip-3.15.2
Verifying archive integrity... All good.
Uncompressing HPLIP 3.15.2 Self Extracting Archive...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.15.2)
HPLIP Installer ver. 5.1

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Wed-11-Mar-2015_13:05:24.log

\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
error: ubuntu-15.04 version is not supported, so all dependencies may not be installed. However trying to install using ubuntu-14.10 version packages.

Press 'y' to continue auto installation. Press 'n' to quit auto
instalation(y=yes, n=no*): y


INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) :

Initializing. Please wait...


INTRODUCTION
------------
This installer will install HPLIP version 3.15.2 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).


DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 15.04.

Is "Ubuntu 15.04" your correct distro/OS and version (y=yes*, n=no,
q=quit) ?


ENTER USER PASSWORD
-------------------
Please enter the sudoer (nessita)'s password: 


INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information.  Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.

Please read the installation notes. Press <enter> to continue or 'q' to
quit:


RUNNING PRE-INSTALL COMMANDS
----------------------------
OK


INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 7 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: libusb (libusb - USB library)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS image development files)
warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)
warning: Missing REQUIRED dependency: cups-devel (CUPS devel- Common Unix Printing System development files)
warning: Missing REQUIRED dependency: libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing REQUIRED dependency: sane-devel (SANE - Scanning library development files)


INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
warning: There are 3 missing OPTIONAL dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'base': cups-ddk (CUPS DDK - CUPS driver development kit)
warning: Missing OPTIONAL dependency for option 'fax': reportlab (Reportlab - PDF library for Python)
warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane - Graphical scanner frontend for SANE)


CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.


RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK


DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --assume-yes libusb-1.0.0-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libtool'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcupsimage2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libjpeg-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups-bsd'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups-client'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsnmp-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes snmp-mibs-downloader'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsane-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes python-reportlab'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes gtk2-engines-pixbuf'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes xsane'
Please wait, this may take several minutes...
error: A required dependency 'libtool (libtool - Library building support services)' is still missing.


RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK


RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'libtool (libtool - Library building support services)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
nessita@miro:~$ 

Verifying archive integrity... All good.
Uncompressing HPLIP 3.15.2 Self Extracting Archive...............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

HP Linux Imaging and Printing System (ver. 3.15.2)
HPLIP Installer ver. 5.1

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Installer log saved in: hplip-install_Wed-11-Mar-2015_13:05:24.log

\
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
error: ubuntu-15.04 version is not supported, so all dependencies may not be installed. However trying to install using ubuntu-14.10 version packages.

Press 'y' to continue auto installation. Press 'n' to quit auto
instalation(y=yes, n=no*): y


INSTALLATION MODE
-----------------
Automatic mode will install the full HPLIP solution with the most common options.
Custom mode allows you to choose installation options to fit specific requirements.

Please choose the installation mode (a=automatic*, c=custom, q=quit) :

Initializing. Please wait...


INTRODUCTION
------------
This installer will install HPLIP version 3.15.2 on your computer.
Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).


DISTRO/OS CONFIRMATION
----------------------
Distro appears to be Ubuntu 15.04.

Is "Ubuntu 15.04" your correct distro/OS and version (y=yes*, n=no,
q=quit) ?


ENTER USER PASSWORD
-------------------
Please enter the sudoer (nessita)'s password: 


INSTALLATION NOTES
------------------
Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information.  Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive.

Please read the installation notes. Press <enter> to continue or 'q' to
quit:


RUNNING PRE-INSTALL COMMANDS
----------------------------
OK


INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
warning: There are 7 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: libusb (libusb - USB library)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS image development files)
warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)
warning: Missing REQUIRED dependency: cups-devel (CUPS devel- Common Unix Printing System development files)
warning: Missing REQUIRED dependency: libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing REQUIRED dependency: sane-devel (SANE - Scanning library development files)


INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
warning: There are 3 missing OPTIONAL dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'base': cups-ddk (CUPS DDK - CUPS driver development kit)
warning: Missing OPTIONAL dependency for option 'fax': reportlab (Reportlab - PDF library for Python)
warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane - Graphical scanner frontend for SANE)


CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.


RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK


DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --assume-yes libusb-1.0.0-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libtool'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcupsimage2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libjpeg-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups-bsd'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups-client'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsnmp-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes snmp-mibs-downloader'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes libsane-dev'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes cups'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes python-reportlab'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes gtk2-engines-pixbuf'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes xsane'
Please wait, this may take several minutes...
error: A required dependency 'libtool (libtool - Library building support services)' is still missing.


RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK


RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'libtool (libtool - Library building support services)' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
nessita@miro:~$

-- 
You received this bug notification because you are a member of HP Linux
Imaging and Printing, which is subscribed to HPLIP.
Matching subscriptions: HP Linux Imaging and Printing, HP Linux Imaging and Printing, HP Linux Imaging and Printing, HPLIP
https://bugs.launchpad.net/bugs/1430561

Title:
  hp-plugin crashes with error: Python gobject/dbus may be not installed

Status in HP Linux Imaging and Printing:
  Confirmed
Status in One Hundred Papercuts:
  Confirmed
Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  When trying to configure an HP LaserJet P1102w, when running hp-plugin
  I get errors and can not proceed:

  nessita@miro:~$ hp-plugin
  error: Unable to locate models.dat file

  HP Linux Imaging and Printing System (ver. 3.15.2)
  Plugin Download and Install Utility ver. 2.1

  Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Checking for network connection...
  Downloading plug-in from: 
  Receiving digital keys: /usr/bin/gpg --homedir /home/nessita/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
  Creating directory plugin_tmp
  Verifying archive integrity... All good.
  Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
  Error importing HPLIP modules.  Is HPLIP installed?
  error: Python gobject/dbus may be not installed
  error: Plug-in install failed.

  Done.
  nessita@miro:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: hplip 3.15.2-0ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Uname: Linux 3.19.0-7-generic x86_64
  ApportVersion: 2.16.2-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Mar 10 19:23:41 2015
  InstallationDate: Installed on 2014-11-30 (100 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Lpstat: device for Laserjet: ipp://NPI2E6620.local:631/printers/Laserjet
  MachineType: LENOVO 3249CTO
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=30425f63-143e-4183-aa37-394415c60a42 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to vivid on 2015-02-09 (29 days ago)
  dmi.bios.date: 10/26/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6QET61WW (1.31 )
  dmi.board.name: 3249CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6QET61WW(1.31):bd10/26/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3249CTO
  dmi.product.version: ThinkPad X201
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1430561/+subscriptions

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1430561

Title:
  hp-plugin crashes with error: Python gobject/dbus may be not installed

Status in HP Linux Imaging and Printing:
  Confirmed
Status in One Hundred Papercuts:
  Confirmed
Status in hplip package in Ubuntu:
  Confirmed

Bug description:
  When trying to configure an HP LaserJet P1102w, when running hp-plugin
  I get errors and can not proceed:

  nessita@miro:~$ hp-plugin
  error: Unable to locate models.dat file

  HP Linux Imaging and Printing System (ver. 3.15.2)
  Plugin Download and Install Utility ver. 2.1

  Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Checking for network connection...
  Downloading plug-in from: 
  Receiving digital keys: /usr/bin/gpg --homedir /home/nessita/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0xA59047B9
  Creating directory plugin_tmp
  Verifying archive integrity... All good.
  Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive...............................
  Error importing HPLIP modules.  Is HPLIP installed?
  error: Python gobject/dbus may be not installed
  error: Plug-in install failed.

  Done.
  nessita@miro:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: hplip 3.15.2-0ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Uname: Linux 3.19.0-7-generic x86_64
  ApportVersion: 2.16.2-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Mar 10 19:23:41 2015
  InstallationDate: Installed on 2014-11-30 (100 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Lpstat: device for Laserjet: ipp://NPI2E6620.local:631/printers/Laserjet
  MachineType: LENOVO 3249CTO
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=30425f63-143e-4183-aa37-394415c60a42 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to vivid on 2015-02-09 (29 days ago)
  dmi.bios.date: 10/26/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6QET61WW (1.31 )
  dmi.board.name: 3249CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6QET61WW(1.31):bd10/26/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3249CTO
  dmi.product.version: ThinkPad X201
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/hplip/+bug/1430561/+subscriptions

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