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[Bug 1433167] Re: Acer Aspire ES1-311-C9XM - Synaptics ClickPad soft buttons not configured out of the box

 

Finally, relevant to debugging - I see the following in the dmesg logs
on startup:

lws@daedalus:~$ dmesg | grep i2c
[   11.983106] i2c_hid i2c-SYN1B7F:01: failed to retrieve report from device.
[   11.991460] i2c_hid i2c-SYN1B7F:01: failed to retrieve report from device.
[   11.992128] i2c_hid i2c-SYN1B7F:01: failed to retrieve report from device.
[   11.992955] i2c_hid i2c-SYN1B7F:01: failed to retrieve report from device.
[   11.994997] i2c_hid i2c-SYN1B7F:01: failed to retrieve report from device.
[   11.995212] input: SYN1B7F:01 06CB:2991 UNKNOWN as /devices/platform/80860F41:00/i2c-0/i2c-SYN1B7F:01/0018:06CB:2991.0002/input/input9
lws@daedalus:~$

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https://bugs.launchpad.net/bugs/1433167

Title:
  Acer Aspire ES1-311-C9XM - Synaptics ClickPad soft buttons not
  configured out of the box

Status in xserver-xorg-input-synaptics package in Ubuntu:
  Confirmed

Bug description:
  The Acer ES1-311-C9XM is equipped with a Synaptics 'ClickPad', i.e. a
  touchpad with integrated 'click' button.

  The default settings assume that the ClickPad is just a normal
  touchpad with a single hardware mouse button. Basic touchpad
  functionality is OK. Multitouch features such as two-finger-tap to
  right-click, and two-finger-swipe to scroll, do work.

  However, clicking and dragging with the hardware click button, and
  right-clicking with the hardware click button, do not work.

  `xinput --list` reports the touchpad as `SYN1B7F:01 06CB:2991
  UNKNOWN`.

  Tweaking settings using `synclient` can fix the problem. For example,
  to set up the bottom right-hand corner of the touchpad as the software
  right-click button, we can do the following at a command line:

  synclient ClickPad=1
  synclient RightButtonAreaLeft=610 RightButtonAreaRight=1175 RightButtonAreaTop=489 RightButtonAreaBottom=648

  (This configuration is not perfect, and does not persist between
  reboots - `xorg.conf` editing probably needed for that.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Tue Mar 17 23:40:41 2015
  InstallationDate: Installed on 2015-03-16 (0 days ago)
  InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  SourcePackage: xserver-xorg-input-synaptics
  UpgradeStatus: No upgrade log present (probably fresh install)

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References