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[Bug 1398971] Re: [SATELLITE P50t-B-112, Realtek ALC284, Speaker, Internal] No sound at all

 

I can confirm the same issue with a Toshiba Satellite P50t-B and Realtek
ALC284. I had no sound coming from internal speakers, but there was
sound from the headphone jack. I followed the instructions described by
Fernando, and the daily ALSA update package fixed the problem. Thanks
for posting about this! I'm running Ubuntu 14.04.2 LTS, and the issue
occurs on this version too.

A few additional points worth mentioning. The ALSA daily build snapshots
(https://code.launchpad.net/~ubuntu-audio-dev/+archive/ubuntu/alsa-
daily/+packages) are a bit confusing. I used the 14.04.1 LTS version,
which is titled, "oem-audio-hda-daily-lts-utopic-
dkms-0.201503191631~ubuntu14.04.1". The series is "Trusty" and listed
under 14.04.1, but it's name is "lts-utopic"? I'm assuming this should
be "lts-trusty."

Also I notice today that there is a .deb package accessible from the
main Audio Develpment Team page for 14.04 LTS. This was not the case a
couple of days ago. At that time, the build status was shown as a red
"X", since new packages are not built daily for every release. For
others dealing with this issue, it might be necessary to look through
the completed builds list (https://code.launchpad.net/~ubuntu-audio-
dev/+archive/ubuntu/alsa-daily/+builds?build_state=built) to find the
most recent successful build for your version.

One final comment is there seems to be a conflict with the ALSA update
and VLC, or possibly PulseAudio and VLC. If VLC is installed, I lose the
ability to control volume from the keyboard. It is still possible to
make volume changes from the audio menus and screens. If VLC is removed,
ability to control volume from the keyboard returns.

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1398971

Title:
  [SATELLITE P50t-B-112, Realtek ALC284, Speaker, Internal] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  My sound card is not working under Ubuntu 14.10

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  maria      2473 F.... pulseaudio
   /dev/snd/controlC1:  maria      2473 F.... pulseaudio
                        maria     12484 F.... alsamixer
  CurrentDesktop: Unity
  Date: Wed Dec  3 21:26:29 2014
  InstallationDate: Installed on 2014-11-29 (4 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Audio Interno - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  maria      2473 F.... pulseaudio
   /dev/snd/controlC1:  maria      2473 F.... pulseaudio
                        maria     12484 F.... alsamixer
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [SATELLITE P50t-B-112, Realtek ALC284, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.10
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: VG20SQ
  dmi.board.vendor: TOSHIBA
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.10:bd04/03/2014:svnTOSHIBA:pnSATELLITEP50t-B-112:pvrPSPNVE-01G00FCE:rvnTOSHIBA:rnVG20SQ:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
  dmi.product.name: SATELLITE P50t-B-112
  dmi.product.version: PSPNVE-01G00FCE
  dmi.sys.vendor: TOSHIBA

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