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[Launchpad Bug Tracker <1329468@xxxxxxxxxxxxxxxxxx>]

*** This bug is a duplicate of bug 1313904 ***
    https://bugs.launchpad.net/bugs/1313904

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1329468

Title:
  [W230SS, VIA1802] no sound from headphones

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  ubuntu 14.04 live usb, on my new laptop (also happens after
  installation).

  what happened
  When  the headphones are unplugged I hear sounds from the internal speakers(correct).
  When the headphones are plugged in I hear no sounds. (bug).

  What I expected
  When internal the headphones are plugged in, the internal speakers are muted, and I can hear sounds from the headphones.

  Steps to reproduce
  0. boot ubuntu 14.04 LTR from usb
  1. play song
  2. plug in headphones into headphone jack
  3. unplug headphones
  4. write bug report

  codecs are installed
  https://wiki.ubuntu.com/Audio/HDAGeneric
  command
  grep "Codec:" /proc/asound/card*/codec*
  output
  /proc/asound/card0/codec#0:Codec: Intel Haswell HDMI
  /proc/asound/card1/codec#0:Codec: VIA VT1802

  Laptop model
  xmg p304
  http://www.mysn.eu/se/xmg-p304

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2312 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     2312 F.... pulseaudio
  CasperVersion: 1.340
  CurrentDesktop: Unity
  Date: Thu Jun 12 18:32:07 2014
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: None of the above
  Title: [W230SS, VIA VT1802, Green Headphone Out, Front] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W230SS
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/15/2014:svnNotebook:pnW230SS:pvrNotApplicable:rvnNotebook:rnW230SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W230SS
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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