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[Bug 1438360] Re: PCI/internal sound card not detected

 

Raymond, I ran lspci -vvvv and here is the output.  Hopefully this helps?  I don't understand it all yet.  
---------------------------------------------------------------

headadmin@headadmin-desktop:~$ lspci -vvvv
00:00.0 Host bridge: Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx DMI Bridge (rev 02)
	Subsystem: Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx DMI Bridge
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
	Latency: 0
	Capabilities: <access denied>
	Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller (rev 02) (prog-if 00 [VGA controller])
	Subsystem: Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 44
	Region 0: Memory at feb00000 (32-bit, non-prefetchable) [size=512K]
	Region 1: I/O ports at dc00 [size=8]
	Region 2: Memory at d0000000 (32-bit, prefetchable) [size=256M]
	Region 3: Memory at fea00000 (32-bit, non-prefetchable) [size=1M]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: <access denied>
	Kernel driver in use: i915

00:02.1 Display controller: Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller (rev 02)
	Subsystem: Intel Corporation Device a001
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Region 0: Memory at fe980000 (32-bit, non-prefetchable) [size=512K]
	Capabilities: <access denied>

00:1c.0 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode])
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 32 bytes
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00001000-00001fff
	Memory behind bridge: 80000000-801fffff
	Prefetchable memory behind bridge: 0000000400000000-00000004001fffff
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
	BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1c.1 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 2 (rev 02) (prog-if 00 [Normal decode])
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 32 bytes
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 0000e000-0000efff
	Memory behind bridge: 80200000-805fffff
	Prefetchable memory behind bridge: 00000000fdf00000-00000000fdffffff
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
	BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1c.3 PCI bridge: Intel Corporation NM10/ICH7 Family PCI Express Port 4 (rev 02) (prog-if 00 [Normal decode])
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 32 bytes
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: 00002000-00002fff
	Memory behind bridge: 80600000-807fffff
	Prefetchable memory behind bridge: 0000000400200000-00000004003fffff
	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
	BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1 (rev 02) (prog-if 00 [UHCI])
	Subsystem: Intel Corporation NM10/ICH7 Family USB UHCI Controller #1
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 23
	Region 4: I/O ports at d880 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.1 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2 (rev 02) (prog-if 00 [UHCI])
	Subsystem: Intel Corporation NM10/ICH7 Family USB UHCI Controller #2
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin B routed to IRQ 19
	Region 4: I/O ports at d800 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.2 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3 (rev 02) (prog-if 00 [UHCI])
	Subsystem: Intel Corporation NM10/ICH7 Family USB UHCI Controller #3
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin C routed to IRQ 18
	Region 4: I/O ports at d480 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.3 USB controller: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4 (rev 02) (prog-if 00 [UHCI])
	Subsystem: Intel Corporation NM10/ICH7 Family USB UHCI Controller #4
	Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin D routed to IRQ 16
	Region 4: I/O ports at d400 [size=32]
	Kernel driver in use: uhci_hcd

00:1d.7 USB controller: Intel Corporation NM10/ICH7 Family USB2 EHCI Controller (rev 02) (prog-if 20 [EHCI])
	Subsystem: Allied Telesis, Inc (Wrong ID) Device 27cc
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin A routed to IRQ 23
	Region 0: Memory at febf3c00 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) (prog-if 01 [Subtractive decode])
	Control: I/O- Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Bus: primary=00, secondary=04, subordinate=04, sec-latency=32
	I/O behind bridge: 0000f000-00000fff
	Memory behind bridge: fff00000-000fffff
	Prefetchable memory behind bridge: 00000000fff00000-00000000000fffff
	Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
	BridgeCtl: Parity- SERR+ NoISA+ VGA- MAbort- >Reset- FastB2B-
		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
	Capabilities: <access denied>

00:1f.0 ISA bridge: Intel Corporation NM10 Family LPC Controller (rev 02)
	Subsystem: Intel Corporation NM10 Family LPC Controller
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Capabilities: <access denied>
	Kernel driver in use: lpc_ich

00:1f.2 IDE interface: Intel Corporation NM10/ICH7 Family SATA Controller [IDE mode] (rev 02) (prog-if 8a [Master SecP PriP])
	Subsystem: Intel Corporation NM10/ICH7 Family SATA Controller [IDE mode]
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0
	Interrupt: pin B routed to IRQ 19
	Region 0: I/O ports at 01f0 [size=8]
	Region 1: I/O ports at 03f4
	Region 2: I/O ports at 0170 [size=8]
	Region 3: I/O ports at 0374
	Region 4: I/O ports at ff90 [size=16]
	Region 5: Memory at 80800000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ata_piix

00:1f.3 SMBus: Intel Corporation NM10/ICH7 Family SMBus Controller (rev 02)
	Subsystem: Intel Corporation NM10/ICH7 Family SMBus Controller
	Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Interrupt: pin B routed to IRQ 11
	Region 4: I/O ports at 0400 [size=32]

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
	Subsystem: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 32 bytes
	Interrupt: pin A routed to IRQ 43
	Region 0: I/O ports at e800 [size=256]
	Region 2: Memory at fdffb000 (64-bit, prefetchable) [size=4K]
	Region 4: Memory at fdffc000 (64-bit, prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: r8169

headadmin@headadmin-desktop:~$ http://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-
beaglebonehttp://www.ubuntu.com/things#try-beaglebones#try-
beaglebonehttp://www.ub

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1438360

Title:
  PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  This is a Jetway NC 9I motherboard with Intel NC10 chipset and a
  RealTek ALC662 sound chip imbedded.  It has an Intel Atom D525
  processor on it.  I have 30 of these boards I was hoping to put Ubuntu
  on for people that need them.

   I have spent over three weeks on this trying to follow the forums on how to solve this problem.  I have also gone to Realtek's website and tried to use their instructions to solve the problem.  From the dignostic reports that I saw it looks like the sound chip or codec cannot be found and that pulse is somehow working instead?  
  I went here: https://help.ubuntu.com/community/SoundTroubleshootingProcedure
    and got this result:  http://www.alsa-project.org/db/?f=f057abda5a101970d2980eae4341684ee857cbeb

  I went to realtek's site and downloaded their Linux HD drivers here:
  http://152.104.125.41/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

  I also went here:  http://ubuntuforums.org/showthread.php?t=1026931 
    I didn't see any results from these either.  

  When I go into system sound it just says "Play sound through Dummy
  Output"

  I have tested the speakers, they work on other devices.  It is plugged
  into the right output.......

  It does not work in Ubuntu 12 or 14.04, 64 bit.  It does not work in
  Lubuntu either.  I have not tried 32 bit.

  I must be doing something out of order as I don't see anyone else
  reporting this problem and Jetway says that no one has reported a
  problem to them?

  Thank you in advance for your help.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Mon Mar 30 11:17:24 2015
  InstallationDate: Installed on 2015-03-20 (10 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/26/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd02/26/2013:svn:pn:pvr:rvn:rn:rvr:cvn:ct3:cvr:

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References