desktop-packages team mailing list archive

[David Henningsson <1304074@xxxxxxxxxxxxxxxxxx>]

Hi,

Could you - or anyone else affected by this bug - try this dkms package?
Install it, reboot and test. Or reboot into Windows and back again, if
that's what it takes to reproduce it.

And let me know if it's working or not working.

Note that the DKMS package contain changes for Asus X550CC, K55VJ,
S550CB and K55VD. If you have something else you need to submit AlsaInfo
so I can add the relevant match for the machine.

Thanks!

** Attachment added: "oem-audio-hda-daily-dkms_0.1_all.deb"
   https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1304074/+attachment/4369370/+files/oem-audio-hda-daily-dkms_0.1_all.deb

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1304074

Title:
  [X550CC, Realtek ALC270, Black Headphone Out, Left] No sound at all

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  I have sound from the laptop, but no sound when i use the jack. It
  works when running windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
  Uname: Linux 3.11.0-19-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  daniel     1734 F.... pulseaudio
   /dev/snd/pcmC0D0p:   daniel     1734 F...m pulseaudio
  Date: Mon Apr  7 23:17:24 2014
  InstallationDate: Installed on 2014-02-26 (40 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  daniel     1734 F.... pulseaudio
   /dev/snd/pcmC0D0p:   daniel     1734 F...m pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [X550CC, Realtek ALC270, Black Headphone Out, Left] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/16/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550CC.217
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550CC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550CC.217:bd10/16/2013:svnASUSTeKCOMPUTERINC.:pnX550CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550CC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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