desktop-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Please provide the output of these steps:
https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1409315

Title:
  HP printer found, not communicating?

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hooked up HP printer 4014n using 10.04 to router via Ethernet,
  computer sees it, but apparently cannot communicate with the printer.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jan 10 12:28:57 2015
  InstallationDate: Installed on 2014-10-04 (98 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lpstat: device for HP-LaserJet-P4014CMD:PS,PCL: dnssd://HP%20LaserJet%20P4014%20%5B16CB3F%5D._pdl-datastream._tcp.local/
  MachineType: Dell Inc. OptiPlex 760
  Papersize: letter
  PpdFiles: HP-LaserJet-P4014CMD:PS,PCL: HP LaserJet p4014, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=b570ce81-3ba0-4041-85d5-9bbabfb85113 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/04/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A13
  dmi.board.name: 0G214D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA13:bd08/04/2011:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0G214D:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 760
  dmi.sys.vendor: Dell Inc.

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