desktop-packages team mailing list archive

[Launchpad Bug Tracker <1271532@xxxxxxxxxxxxxxxxxx>]

[Expired for gnome-screenshot (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: gnome-screenshot (Ubuntu)
       Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-screenshot in Ubuntu.
https://bugs.launchpad.net/bugs/1271532

Title:
  Screenshots randomly empty

Status in gnome-screenshot package in Ubuntu:
  Expired

Bug description:
  I'm almost sure this is a regression, as I often take a lot of
  screenshots and I had never seen this until very recently (a few
  days).

  At random times, all the screenshots I take using the PrintScreen key
  start being empty, meaning they only produce an "empty" image of the
  size of the screen all of a uniform color (f2f1f0). Starting from
  that, every single screenshot is "empty", until some random action I
  take, such as switching windows, fixes the issue.

  This last time what fixed the issue was:
  - I ran the "Screenshot" application manually from the dash (instead of hitting the PrintScreen key as I normally do), and it worked fine
  - then I tried again with the PrintScreen key and now it worked.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-35.50-generic 3.8.13.13
  Uname: Linux 3.8.0-35-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 22 13:57:03 2014
  DistUpgraded: Fresh install
  DistroCodename: raring
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 4.3.2, 3.8.0-32-generic, x86_64: installed
   vboxhost, 4.3.2, 3.8.0-33-generic, x86_64: installed
   vboxhost, 4.3.2, 3.8.0-34-generic, x86_64: installed
   vboxhost, 4.3.2, 3.8.0-35-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0647]
   NVIDIA Corporation GF117M [GeForce 610M/710M / GT 620M/625M/630M/720M] [10de:1140] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] GeForce 710M [1025:0691]
  InstallationDate: Installed on 2013-10-11 (102 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-35-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.9~daily13.06.19~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.43-0ubuntu1.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.7-1ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.7-1ubuntu2
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Tue Jan 21 19:23:48 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.13.3-0ubuntu6.2
  xserver.video_driver: intel

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1271532/+subscriptions