desktop-packages team mailing list archive

[Pascal De Vuyst <pascal.devuyst@xxxxxxxxx>]

Lucas, jorge costa,

Are you still using 12.04 LTS and are you still experiencing this
problem with the latest cups package 1.5.3-0ubuntu8.6 (a fix for the
cups usb backend crashing has been included)?

Thanks,
Pascal

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1093643

Title:
  When printing PDF files, halfway trough printer restarts from first
  page with garbled text/colors

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When I print a PDF file, somewhere halfway in the printing process the
  printer restarts from page 1.

  On the pages already printed, colours don't look right. On the first
  page after it restarted printing, text is in the wrong font, on
  another place on the page then it should be, and colour isn't right
  either. Subsequent pages are OK.

  This happens each time I print a PDF file double sided. Might also
  occur when printing other files or single side, I have not tried that
  yet.

  1)lsb_release -rd
  Description:	Ubuntu 12.04.1 LTS
  Release:	12.04

  2) 
  apt-cache policy cups
  cups:
    Geïnstalleerd: 1.5.3-0ubuntu6
    Kandidaat:     1.5.3-0ubuntu6
    Versietabel:
   *** 1.5.3-0ubuntu6 0
          500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1.5.3-0ubuntu5.1 0
          500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 Packages
       1.5.2-9ubuntu1 0
          500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  
  apt-cache policy evince
  evince:
    Geïnstalleerd: 3.4.0-0ubuntu1.4
    Kandidaat:     3.4.0-0ubuntu1.4
    Versietabel:
   *** 3.4.0-0ubuntu1.4 0
          500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       3.4.0-0ubuntu1 0
          500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  3) What I expected to happen:
  The document to get printed from first to last page with colours and font and layout similar to the document displayed on screen. I'm really happy with my printed document.

  4) What happened instead:
  The document got printed, first few pages where OK except for colours, then the printing restarted from the first page, first page completely messed up, subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.

  Added a picture of the most misprinted page, this is the first page of
  the document second time it is printed in the same print job. For
  comparison, it should look like
  http://www.nxp.com/documents/data_sheet/HEF4094B.pdf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: amd64
  CupsErrorLog:
   E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..' already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..' already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200' already exists
   E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of /etc/cups/cupsd.conf.
  Date: Tue Dec 25 16:44:27 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
   Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
  MachineType: OEM Manufacturer MS-7366
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/15/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V3.5
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7366
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV3.5:bd07/15/2008:svnOEMManufacturer:pnMS-7366:pvr1.0:rvnMSI:rnMS-7366:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: MS-7366
  dmi.product.version: 1.0
  dmi.sys.vendor: OEM Manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1093643/+subscriptions