desktop-packages team mailing list archive

[Cefn <launchpad.net@xxxxxxxx>]

This appears to be a problem which arises implicitly because CUPS is not
running properly on my crouton Ubuntu build.  I fixed the issue by
following the guidance at
https://github.com/dnschneid/crouton/wiki/Printing to ensure that CUPS
was indeed started up and that I had the correct group memberships, then
the PPD was automagically generated by CUPS dynamically. Although the
error could be more informative (i.e. given that you don't actually need
a PPD file, and it seems to be a CUPS failure) but otherwise it was the
fault of my own system configuration.

Along the way, for others' reference, I found the attached PPD by
extracting data from the HPLIP installer which may in fact be the
correct file, although I haven't tested it since CUPS intervened
providing a PPD before I reached this setup stage. The file naming from
HP seems to correspond to the correct model anyway.

** Attachment added: "hp-lj_300_400_color_mfp_m375_m475-ps.ppd"
   https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1445618/+attachment/4378736/+files/hp-lj_300_400_color_mfp_m375_m475-ps.ppd

** Changed in: hplip (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1445618

Title:
  HPLIP Gui fails to provide PPD

Status in hplip package in Ubuntu:
  Invalid

Bug description:
  I installed hplip-gui and successfully navigated to the IP address of
  my network printer, which is successfully auto-detected with the name
  HP_LaserJet_400_colorMFP_M475dw however, the installation wizard halts
  with the assertion...

  PPD File not found, Click Browse button to select a PPD file.

  Because there is no PPD file, the Finish button is greyed out and it
  is therefore impossible to install.

  I have attempted to search for the PPD file for this printer online,
  but all searches lead to the HPLIP gui installer - back to square one.
  Also I can't find any packages which might contain this PPD through
  the ubuntu repositories.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: hplip-gui 3.14.3-0ubuntu3.2
  Uname: Linux 3.10.18 x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  BootDmesg: (Nothing has been logged yet.)
  Date: Fri Apr 17 19:45:31 2015
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad file descriptor
  MachineType: GOOGLE Swanky
  PackageArchitecture: all
  Papersize: a4
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   SHELL=/bin/bash
  ProcKernelCmdLine: cros_secure console= loglevel=7 init=/sbin/init cros_secure oops=panic panic=-1 root=/dev/dm-0 rootwait ro dm_verity.error_behavior=3 dm_verity.max_bios=-1 dm_verity.dev_wait=1 dm="1 vroot none ro 1,0 2506752 verity payload=PARTUUID=6bce7050-de8b-6642-b851-4d41ac5fb933/PARTNROFF=1 hashtree=PARTUUID=6bce7050-de8b-6642-b851-4d41ac5fb933/PARTNROFF=1 hashstart=2506752 alg=sha1 root_hexdigest=ba3e8268ead0a52d01f4a94353e31ee0d5b18f25 salt=ca6ed888b1c744843da1f553d040348586078fd630e9ce0158a7b1a8b7bc101b" noinitrd vt.global_cursor_default=0 kern_guid=6bce7050-de8b-6642-b851-4d41ac5fb933 add_efi_memmap boot=local noresume noswap i915.modeset=1 tpm_tis.force=1 tpm_tis.interrupts=0 nmi_watchdog=panic,lapic
  SourcePackage: hplip
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/22/2014
  dmi.bios.vendor: coreboot
  dmi.bios.version: Google_Swanky.5216.238.5
  dmi.chassis.type: 3
  dmi.chassis.vendor: GOOGLE
  dmi.modalias: dmi:bvncoreboot:bvrGoogle_Swanky.5216.238.5:bd08/22/2014:svnGOOGLE:pnSwanky:pvr1.0:cvnGOOGLE:ct3:cvr:
  dmi.product.name: Swanky
  dmi.product.version: 1.0
  dmi.sys.vendor: GOOGLE

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1445618/+subscriptions