desktop-packages team mailing list archive

[Mitch Claborn <1437051@xxxxxxxxxxxxxxxxxx>]

I no longer have this device.  I had to return it since I couldn't make
it work.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1437051

Title:
  Keyboard not detected ThinkPad Helix

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Brand new ThinkPad Helix with docking keyboard (part number 20CGCTO1WW)
  Keyboard works fine in Windows and in Grub, but is not detected whatsoever in Ubuntu. (I've also tried Ubuntu MATE and Mint with the same result.)

  I did find /dev/input/by-path/platform-i8042-serio-0-event-kbd which
  looks like it might be the correct device.  It is a link to
  /dev/input/event3. Running an "hd" and an "evtest" on that device
  yields no results, while it does give results for a USB keyboard.

  xinput -list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ ITE Tech. Inc. ITE Device(8595)         	id=10	[slave  pointer  (2)]
  ⎜   ↳ ATML1000:00 03EB:8A29                   	id=12	[slave  pointer  (2)]
  ⎜   ↳ WCOM0009:00 056A:0114                   	id=13	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=15	[slave  pointer  (2)]
  ⎜   ↳ TPPS/2 IBM TrackPoint                   	id=16	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB Optical Mouse              	id=18	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Video Bus                               	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Integrated Rear Camera                  	id=9	[slave  keyboard (3)]
      ↳ Integrated Camera                       	id=11	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=14	[slave  keyboard (3)]
      ↳ Dell Dell USB Keyboard                  	id=17	[slave  keyboard (3)]

  
  xinput -list-props "AT Translated Set 2 keyboard"
  Device 'AT Translated Set 2 keyboard':
  	Device Enabled (136):	1
  	Coordinate Transformation Matrix (138):	1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
  	Device Product ID (253):	1, 1
  	Device Node (254):	"/dev/input/event3"

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Thu Mar 26 17:11:11 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:161e] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:222b]
  InstallationDate: Installed on 2015-03-24 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: LENOVO 20CGCTO1WW
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=aaad9f95-89f8-4a89-bc15-c5c867da639c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/26/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N17ET70W (1.70 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20CGCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 11
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN17ET70W(1.70):bd12/26/2014:svnLENOVO:pn20CGCTO1WW:pvrThinkPadHelix2nd:rvnLENOVO:rn20CGCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct11:cvrNone:
  dmi.product.name: 20CGCTO1WW
  dmi.product.version: ThinkPad Helix 2nd
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Thu Mar 26 17:09:07 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               13149 
   vendor                                     AUO
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437051/+subscriptions