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[Bug 1437394] Re: X freezes for unknown reason

 

rkidder, if you update to the Trusty enablement stack as noted in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack is this still
reproducible?

** Description changed:

  Every once in a while, X will just completely freeze. It happens at
  seemingly random times and is not related to any one thing I'm doing. I
  can go to another machine and ssh in and kill X to recover. But X itself
  is locked up. The only thing that works is the mouse cursor which I can
  move around at will. But the UI doesn't react or change at all. I can't
  raise or lower windows, the seconds on my clock applet to increment, the
  graphs in applets and in gkrellm are frozen.
  
- Description:    Ubuntu 14.04.2 LTS
- Release:        14.04
+ I'm also attaching /var/log/Xorg.0.log, which captures some info about
+ the issue that will hopefully be meaningful.
  
- Package info:
- xserver-xorg:
-   Installed: 1:7.7+1ubuntu8.1
-   Candidate: 1:7.7+1ubuntu8.1
-   Version table:
-  *** 1:7.7+1ubuntu8.1 0
-         500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
-         100 /var/lib/dpkg/status
-      1:7.7+1ubuntu8 0
-         500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
- 
- Video card:
- 00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
- 
-         *-display
-              description: VGA compatible controller
-              product: 3rd Gen Core processor Graphics Controller
-              vendor: Intel Corporation
-              physical id: 2
-              bus info: pci@0000:00:02.0
-              version: 09
-              width: 64 bits
-              clock: 33MHz
-              capabilities: msi pm vga_controller bus_master cap_list rom
-              configuration: driver=i915 latency=0
-              resources: irq:45 memory:f6400000-f67fffff memory:e0000000-efffffff ioport:f000(size=64)
- 
- 
- I'm also attaching /var/log/Xorg.0.log, which captures some info about the issue that will hopefully be meaningful.
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: xserver-xorg 1:7.7+1ubuntu8.1
- ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
- Uname: Linux 3.13.0-48-generic x86_64
- NonfreeKernelModules: wl
- ApportVersion: 2.14.1-0ubuntu3.7
- Architecture: amd64
- CurrentDesktop: XFCE
- Date: Fri Mar 27 11:28:53 2015
- EcryptfsInUse: Yes
- InstallationDate: Installed on 2014-11-11 (135 days ago)
- InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
- SourcePackage: xorg
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
- ApportVersion: 2.14.1-0ubuntu3.8
- Architecture: amd64
- CurrentDesktop: XFCE
- DistroRelease: Ubuntu 14.04
- EcryptfsInUse: Yes
- InstallationDate: Installed on 2014-11-11 (159 days ago)
- InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
- NonfreeKernelModules: wl
- Package: xorg 1:7.7+1ubuntu8.1
- PackageArchitecture: amd64
- ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
- Tags:  trusty
- Uname: Linux 3.13.0-49-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.13.0-49-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: Dell Device [1028:057d]
+  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Dell Device [1028:057d]
  InstallationDate: Installed on 2014-11-11 (159 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Dell Inc. Latitude E6430s
  NonfreeKernelModules: wl
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-49-generic root=UUID=09fb8edf-ad64-4968-bb2e-2fa7ae7be36f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-49-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/24/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0VGXN2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd09/24/2014:svnDellInc.:pnLatitudeE6430s:pvr01:rvnDellInc.:rn0VGXN2:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430s
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Apr 20 08:39:11 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                               21569 
-  vendor                                     SEC
+  product id                               21569
+  vendor                                     SEC
  xserver.version: 2:1.15.1-0ubuntu2.7

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437394/+attachment/4357909/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437394/+attachment/4357910/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437394/+attachment/4379987/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437394/+attachment/4379988/+files/ProcEnviron.txt

** Tags added: latest-bios-a14

** Changed in: xorg (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1437394

Title:
  X freezes for unknown reason

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Every once in a while, X will just completely freeze. It happens at
  seemingly random times and is not related to any one thing I'm doing.
  I can go to another machine and ssh in and kill X to recover. But X
  itself is locked up. The only thing that works is the mouse cursor
  which I can move around at will. But the UI doesn't react or change at
  all. I can't raise or lower windows, the seconds on my clock applet to
  increment, the graphs in applets and in gkrellm are frozen.

  I'm also attaching /var/log/Xorg.0.log, which captures some info about
  the issue that will hopefully be meaningful.

  ---
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.13.0-49-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:057d]
  InstallationDate: Installed on 2014-11-11 (159 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  MachineType: Dell Inc. Latitude E6430s
  NonfreeKernelModules: wl
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-49-generic root=UUID=09fb8edf-ad64-4968-bb2e-2fa7ae7be36f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-49-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/24/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0VGXN2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd09/24/2014:svnDellInc.:pnLatitudeE6430s:pvr01:rvnDellInc.:rn0VGXN2:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430s
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Apr 20 08:39:11 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               21569
   vendor                                     SEC
  xserver.version: 2:1.15.1-0ubuntu2.7

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