← Back to team overview

desktop-packages team mailing list archive

[Bug 1442281] Re: double mouse cursor

 

Pedro, thank you for reporting this and helping make Ubuntu better. As
per http://www.dell.com/support/home/us/en/19/product-support/product
/alienware-m14x-r2/drivers an update to your computer's buggy and
outdated BIOS is available (A09). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-a09

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1442281

Title:
   double mouse cursor

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  These posts describe my problem:
  https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1393169
  https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1396361

  The only way I've found to remove the extra mouse cursor is to drag an image in Chrome (?). It doesn't work with an image in Firefox nor in another program. 
  Anyway, the extra mouse coursor appears again at any time, so I have no solution for this.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Apr  9 13:53:03 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0552]
   NVIDIA Corporation GK107M [GeForce GT 650M] [10de:0fd1] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0552]
  InstallationDate: Installed on 2015-03-21 (18 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Alienware M14xR2
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=UUID=2c30fb16-00b6-47fa-b592-c1f1a4fc163c ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/07/2012
  dmi.bios.vendor: Alienware
  dmi.bios.version: A03
  dmi.board.name: M14xR2
  dmi.board.vendor: Alienware
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnAlienware:bvrA03:bd03/07/2012:svnAlienware:pnM14xR2:pvrA03:rvnAlienware:rnM14xR2:rvrA03:cvnAlienware:ct8:cvrA03:
  dmi.product.name: M14xR2
  dmi.product.version: A03
  dmi.sys.vendor: Alienware
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Thu Apr  9 11:48:50 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1442281/+subscriptions


References