← Back to team overview

desktop-packages team mailing list archive

[Bug 1184663] Re: Incorrect margins when printing to a laser printer using CUPS 1.6.x

 

When I print a PDF from Evince I get a large top margin which cuts of
the top and bottom text, even when reduced to 90%.

Printing from qpdfview lets me adjust the margins in Properties and the
document prints properly. Given this, it seems to be an Evince and other
applications bug with a lack of advanced settings prior to printing.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1184663

Title:
  Incorrect margins when printing to a laser printer using CUPS 1.6.x

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  I have a Brother HL-2270DW laser printer and I'm having issues with
  print margins using the official drivers by Brother after I upgraded
  to Quantal and these issues still persist with Raring.

  Other users reported similar problems with different printers mostly
  Brother:

  http://ubuntuforums.org/showthread.php?p=12381534
  http://askubuntu.com/questions/284441/hl-2240-brother-not-printing-at-margins/300186#300186

  I have also a Brother MFC-J6510DW inkjet all-in-one printer and it
  works fine.

  I've found out that a workaround for the Brother original driver is to
  print your document as .ps file and then print that file.

  However using some Generic PCL drivers I can get correct margins in
  particular with Foomatic/ljet4 and Foomatic/ljet4d.

  Following directions in Debugging Printing Problems, I've enabled
  "Save debugging information for troubleshooting" and I've captured a
  print job. However the captured file appears to be OK whereas the
  printed file has wrong margins (left +6 mm; top -4 mm).

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups 1.6.2-1ubuntu7
  ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
  Uname: Linux 3.8.0-22-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Mon May 27 18:19:24 2013
  InstallationDate: Installed on 2013-03-16 (72 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130315)
  Lpstat:
   device for BRFAX: lpd://BRW002258EF8326/BINARY_P1
   device for HL2270DW: lpd://BRW00225892D671/BINARY_P1
   device for MFCJ6510DW: lpd://BRW002258EF8326/BINARY_P1
   device for PCL_HL-2X: lpd://BRW00225892D671/BINARY_P1
   device for PCL_HL-2X__Duplex: lpd://BRW00225892D671/BINARY_P1
  MachineType: ASUSTeK Computer Inc. U36SD
  MarkForUpload: True
  Papersize: a4
  PpdFiles:
   HL2270DW: Brother HL2270DW for CUPS
   PCL_HL-2X__Duplex: Generic PCL 6/PCL XL Printer Foomatic/ljet4d
   PCL_HL-2X: Generic PCL 6/PCL XL Printer Foomatic/ljet4
   MFCJ6510DW: Brother MFC-J6510DW CUPS
   BRFAX: Brother BRMFCFAX for CUPS
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=UUID=ec9aa77a-fa22-4668-b846-38058c29cf00 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/12/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U36SD.205
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U36SD
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU36SD.205:bd07/12/2011:svnASUSTeKComputerInc.:pnU36SD:pvr1.0:rvnASUSTeKComputerInc.:rnU36SD:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: U36SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1184663/+subscriptions