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[Bug 1442956] Re: saned not working in Trusty, Utopic, or Vivid

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 30 Apr 2015 10:46:40 -0000
Reply-to: Bug 1442956 <1442956@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Attachment added: "SANE_DEBUG_NET=128 SANE_DEBUG_DLL=128 scanimage -L hpaio:net:192.168.1.6"
   https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4388269/+files/SANE_DEBUG_NET%3D128%20SANE_DEBUG_DLL%3D128%20scanimage%20-L%20hpaio%3Anet%3A192.168.1.6

** Description changed:

  Following verbatim https://help.ubuntu.com/community/SaneDaemonTutorial previously worked in Trusty with my HP OfficeJet 5610v All-in-one plugged into a USB 2.0 port. However, it now no longer works in Trusty, and doesn't work in Utopic or Vivid. For example, in Windows 8.1 with SaneTwain 1.3.6, it used to work. Now it pops up a window:
  Error
  No devices found on backend.
  
  However, in the Device drop down it notes:
  hpaio:/usb/Officejet_5600_series?serial=XXXXXXXXXXXXXX
  
  Ubuntu 15.04 client with either xsane or simple-scan doesn't find anything. Running the following from a terminal results in either a crash or no SANE devices found as per https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442960 :
  scanimage 192.168.1.15
  scanimage: no SANE devices found
  
  scanimage 192.168.1.15
  *** Error in `scanimage': double free or corruption (!prev): 0x00007f5a939fff10 ***
  
  The scanner works fine locally on the server via simple-scan and xsane.
  
  Intermediary device networking being the root cause has been ruled out
  as I connected the server and client via ethernet through a switch,
  disabled wireless and still reproducible. Confirmed clients and host may
  ping each other.
  
  Tried disabling ipv6 on just and both server and clients, no change.
  
- In Vivid, on the server:
+ = Trusty Server (upstart) =
+ 
+ + 12.04 Client attempting to connect:
+ SANE_DEBUG_NET=128 SANE_DEBUG_DLL=128 scanimage -L net:192.168.1.6
+ https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4388269/+files/SANE_DEBUG_NET%3D128%20SANE_DEBUG_DLL%3D128%20scanimage%20-L%20hpaio%3Anet%3A192.168.1.6
+ 
+ = Vivid Server (systemd) =
+ 
  scanimage --device net:localhost
  scanimage: open of device net:localhost failed: Error during device I/O
  
  sudo systemctl restart saned.service && sudo systemctl status saned.service -l
  ● saned.service - Scanner Service
     Loaded: loaded (/lib/systemd/system/saned.service; static; vendor preset: enabled)
     Active: inactive (dead)
  
  Apr 22 19:40:24 pc systemd[1]: Unit saned.service entered failed state.
  Apr 22 19:40:24 pc systemd[1]: saned.service failed.
  Apr 22 19:40:24 pc systemd[1]: Starting Scanner Service...
  Apr 22 19:41:31 pc systemd[1]: Started Scanner Service.
  Apr 22 19:41:31 pc systemd[1]: Starting Scanner Service...
  Apr 22 19:41:31 pc saned[2545]: saned (AF-indep+IPv6) from sane-backends 1.0.24 starting up
  Apr 22 19:41:47 pc systemd[1]: Started Scanner Service.
  Apr 22 19:41:47 pc systemd[1]: Starting Scanner Service...
  Apr 22 19:41:47 pc saned[2574]: saned (AF-indep+IPv6) from sane-backends 1.0.24 starting up
  Apr 22 19:41:47 pc saned[2574]: check_host: access by remote host: localhost
  
      journalctl -xe
      Apr 22 20:04:41 pc sudo[2669]: pam_unix(sudo:session): session opened for user root by USERNAME(uid=0)
      Apr 22 20:04:41 pc polkitd(authority=local)[979]: Registered Authentication Agent for unix-process:2670:337819 (
      Apr 22 20:04:41 pc systemd[1]: Got more than one socket.
      Apr 22 20:04:41 pc systemd[1]: saned.service failed to run 'start' task: Invalid argument
      Apr 22 20:04:41 pc systemd[1]: Failed to start Scanner Service.
      -- Subject: Unit saned.service has failed
      -- Defined-By: systemd
      -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
      --
      -- Unit saned.service has failed.
      --
      -- The result is failed.
      Apr 22 20:04:41 pc systemd[1]: saned.service failed.
      Apr 22 20:04:41 pc systemd[1]: Starting Scanner Service...
      -- Subject: Unit saned.service has begun start-up
      -- Defined-By: systemd
      -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
      --
      -- Unit saned.service has begun starting up.
      Apr 22 20:04:41 pc sudo[2669]: pam_unix(sudo:session): session closed for user root
  
  /lib/systemd/system/saned.service :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4383859/+files/saned.service
  
  /lib/systemd/system/saned.socket :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4383860/+files/saned.socket
  
  /etc/default/saned :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4385534/+files/saned
  
  /etc/sane.d/saned.conf :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4388266/+files/saned.conf
  
  Following verbatim did not work:
  https://lists.fedoraproject.org/pipermail/users/2014-December/456319.html
  
  Related report focusing on my scanner's driver:
  https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1448467
  
  Posting as a reference, may or may not be relevant:
  https://bugzilla.redhat.com/show_bug.cgi?id=1091566
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: sane-utils 1.0.24-1.1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-34.45-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Apr 11 14:56:27 2015
  InstallationDate: Installed on 2015-04-09 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  SourcePackage: sane-backends
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.default.saned: 2015-04-11T13:29:50.323836
  mtime.conffile..etc.sane.d.saned.conf: 2015-04-11T14:30:15.645215

-- 
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https://bugs.launchpad.net/bugs/1442956

Title:
  saned not working in Trusty, Utopic, or Vivid

Status in SANE-backends - Backends for SANE:
  Unknown
Status in sane-backends package in Ubuntu:
  Triaged

Bug description:
  Following verbatim https://help.ubuntu.com/community/SaneDaemonTutorial previously worked in Trusty with my HP OfficeJet 5610v All-in-one plugged into a USB 2.0 port. However, it now no longer works in Trusty, and doesn't work in Utopic or Vivid. For example, in Windows 8.1 with SaneTwain 1.3.6, it used to work. Now it pops up a window:
  Error
  No devices found on backend.

  However, in the Device drop down it notes:
  hpaio:/usb/Officejet_5600_series?serial=XXXXXXXXXXXXXX

  Ubuntu 15.04 client with either xsane or simple-scan doesn't find anything. Running the following from a terminal results in either a crash or no SANE devices found as per https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442960 :
  scanimage 192.168.1.15
  scanimage: no SANE devices found

  scanimage 192.168.1.15
  *** Error in `scanimage': double free or corruption (!prev): 0x00007f5a939fff10 ***

  The scanner works fine locally on the server via simple-scan and
  xsane.

  Intermediary device networking being the root cause has been ruled out
  as I connected the server and client via ethernet through a switch,
  disabled wireless and still reproducible. Confirmed clients and host
  may ping each other.

  Tried disabling ipv6 on just and both server and clients, no change.

  = Trusty Server (upstart) =

  + 12.04 Client attempting to connect:
  SANE_DEBUG_NET=128 SANE_DEBUG_DLL=128 scanimage -L net:192.168.1.6
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4388269/+files/SANE_DEBUG_NET%3D128%20SANE_DEBUG_DLL%3D128%20scanimage%20-L%20hpaio%3Anet%3A192.168.1.6

  = Vivid Server (systemd) =

  scanimage --device net:localhost
  scanimage: open of device net:localhost failed: Error during device I/O

  sudo systemctl restart saned.service && sudo systemctl status saned.service -l
  ● saned.service - Scanner Service
     Loaded: loaded (/lib/systemd/system/saned.service; static; vendor preset: enabled)
     Active: inactive (dead)

  Apr 22 19:40:24 pc systemd[1]: Unit saned.service entered failed state.
  Apr 22 19:40:24 pc systemd[1]: saned.service failed.
  Apr 22 19:40:24 pc systemd[1]: Starting Scanner Service...
  Apr 22 19:41:31 pc systemd[1]: Started Scanner Service.
  Apr 22 19:41:31 pc systemd[1]: Starting Scanner Service...
  Apr 22 19:41:31 pc saned[2545]: saned (AF-indep+IPv6) from sane-backends 1.0.24 starting up
  Apr 22 19:41:47 pc systemd[1]: Started Scanner Service.
  Apr 22 19:41:47 pc systemd[1]: Starting Scanner Service...
  Apr 22 19:41:47 pc saned[2574]: saned (AF-indep+IPv6) from sane-backends 1.0.24 starting up
  Apr 22 19:41:47 pc saned[2574]: check_host: access by remote host: localhost

      journalctl -xe
      Apr 22 20:04:41 pc sudo[2669]: pam_unix(sudo:session): session opened for user root by USERNAME(uid=0)
      Apr 22 20:04:41 pc polkitd(authority=local)[979]: Registered Authentication Agent for unix-process:2670:337819 (
      Apr 22 20:04:41 pc systemd[1]: Got more than one socket.
      Apr 22 20:04:41 pc systemd[1]: saned.service failed to run 'start' task: Invalid argument
      Apr 22 20:04:41 pc systemd[1]: Failed to start Scanner Service.
      -- Subject: Unit saned.service has failed
      -- Defined-By: systemd
      -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
      --
      -- Unit saned.service has failed.
      --
      -- The result is failed.
      Apr 22 20:04:41 pc systemd[1]: saned.service failed.
      Apr 22 20:04:41 pc systemd[1]: Starting Scanner Service...
      -- Subject: Unit saned.service has begun start-up
      -- Defined-By: systemd
      -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
      --
      -- Unit saned.service has begun starting up.
      Apr 22 20:04:41 pc sudo[2669]: pam_unix(sudo:session): session closed for user root

  /lib/systemd/system/saned.service :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4383859/+files/saned.service

  /lib/systemd/system/saned.socket :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4383860/+files/saned.socket

  /etc/default/saned :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4385534/+files/saned

  /etc/sane.d/saned.conf :
  https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1442956/+attachment/4388266/+files/saned.conf

  Following verbatim did not work:
  https://lists.fedoraproject.org/pipermail/users/2014-December/456319.html

  Related report focusing on my scanner's driver:
  https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1448467

  Posting as a reference, may or may not be relevant:
  https://bugzilla.redhat.com/show_bug.cgi?id=1091566

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: sane-utils 1.0.24-1.1ubuntu1
  ProcVersionSignature: Ubuntu 3.16.0-34.45-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Apr 11 14:56:27 2015
  InstallationDate: Installed on 2015-04-09 (2 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  SourcePackage: sane-backends
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.default.saned: 2015-04-11T13:29:50.323836
  mtime.conffile..etc.sane.d.saned.conf: 2015-04-11T14:30:15.645215

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References

[Bug 1442956] [NEW] saned not working in Utopic
From: Christopher M. Penalver, 2015-04-11