desktop-packages team mailing list archive

Thread
Date
Re: [Bug 1448665] Re: touchpad not detected

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: beethoven <jasmartin33@xxxxxxxxx>
Date: Sun, 03 May 2015 11:59:58 -0000
Reply-to: Bug 1448665 <1448665@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
While I was preparing to update bios I noticed that there were 2 settings for touchpad in the bios menus. Mine  was set to "advanced" so I set it to the first option and booted. The touchpad now works.  You have my apologies for the incorrect bug report. 
jim clawson
 


     On Saturday, May 2, 2015 10:45 AM, Christopher M. Penalver <christopher.m.penalver@xxxxxxxxx> wrote:
   

 beethoven, thank you for reporting this and helping make Ubuntu better.
As per http://us.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (1.10). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-1.10

** Changed in: xorg (Ubuntu)
      Status: Confirmed => Incomplete

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1448665

Title:
  touchpad not detected

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Installation of Kubuntu  15.04 did not detect touchpad on Acer Aspire
  E 11 (ES1 111M-C405)

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sun Apr 26 08:34:55 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
  Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
    Subsystem: Acer Incorporated [ALI] Device [1025:0933]
  InstallationDate: Installed on 2015-04-25 (0 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  MachineType: Acer Aspire ES1-111M
  ProcEnviron:
  PATH=(custom, no user)
  LANG=en_US.UTF-8
  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=275b765b-2141-42e2-8f2f-6b54cf562422 ro quiet splash i8042.reset i8042.nomux i8942.nophp i8042.noloop vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd08/20/2014:svnAcer:pnAspireES1-111M:pvrV1.08:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-111M
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun Apr 26 08:07:52 2015
  xserver.configfile: default
  xserver.errors:
  
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
  product id                                9052 
  vendor                                    AUO
  xserver.version: 2:1.17.1-0ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1448665/+subscriptions

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1448665

Title:
  touchpad not detected

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Installation of Kubuntu  15.04 did not detect touchpad on Acer Aspire
  E 11 (ES1 111M-C405)

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sun Apr 26 08:34:55 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0933]
  InstallationDate: Installed on 2015-04-25 (0 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  MachineType: Acer Aspire ES1-111M
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=275b765b-2141-42e2-8f2f-6b54cf562422 ro quiet splash i8042.reset i8042.nomux i8942.nophp i8042.noloop vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd08/20/2014:svnAcer:pnAspireES1-111M:pvrV1.08:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-111M
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sun Apr 26 08:07:52 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                9052 
   vendor                                     AUO
  xserver.version: 2:1.17.1-0ubuntu3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1448665/+subscriptions
References

[Bug 1448665] [NEW] touchpad not detected
From: beethoven, 2015-04-26
[Bug 1448665] Re: touchpad not detected
From: Christopher M. Penalver, 2015-05-02