desktop-packages team mailing list archive

[Gizmo Chicken <gizmochicken@xxxxxxxxx>]

Hi Dave:

Sure, I'll do my best to provide more info.  To be be candid, I'm a
little busy right now, so it may be a few days.

In the meantime, I'll just note that some sites seem to cause Firefox to
freeze the system more quickly than do other sites.   For example,
opening only the default start page doesn't seem to cause a crash.
However, opening Ubuntu.com, for example, causes a very rapid system
freeze with Firefox in 15.04.  Also, I've noticed that if I wait long
enough (generally more than 10 minutes), the system can sometimes
partially unfreeze, but then the desktop background is black, and text
in menus and pretty much everywhere else are garbled, leaving the system
unusable until reboot.

I'll also not that such freezes do NOT occur when using Chrome.

Oh, and I'm testing on with fully updated, but otherwise nearly clean
installs, of 15.04 and 14.04.2, both running Firefox 37.0.2.  (The
freezes occurred both before and after installing Chrome in 15.04.)  To
reiterate, Firefox causes freezes with 15.04, but NOT with 14.04.2.

GizmoChicken

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1432492

Title:
  Firefox and Thunderbird freezes entire system after a few seconds of
  use

Status in The Mozilla Firefox Browser:
  New
Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu Vivid Vervet (development branch)
  Release:	15.04


  firefox:
    Installed: 36.0.1+build2-0ubuntu1
    Candidate: 36.0.1+build2-0ubuntu1
    Version table:
   *** 36.0.1+build2-0ubuntu1 0
          500 http://mirrors.accretive-networks.net/ubuntu/ vivid/main amd64 Packages
          100 /var/lib/dpkg/status

  
  The whole system freezes after opening firefox. Hard reset required.

  Related bug: 
  https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1432488

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: firefox 36.0.1+build2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.19.0-9.9-generic 3.19.1
  Uname: Linux 3.19.0-9-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.16.2-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  black      1959 F.... pulseaudio
   /dev/snd/controlC0:  black      1959 F.... pulseaudio
  BuildID: 20150306140302
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sun Mar 15 22:01:45 2015
  EcryptfsInUse: Yes
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-04-21 (329 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static  metric 1024 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.100
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-d89e64a8-90ce-4922-add5-6cfba2140512
  PrefSources:
   prefs.js
   [Profile]/extensions/https-everywhere@xxxxxxx/defaults/preferences/preferences.js
   [Profile]/extensions/{0AA9101C-D3C1-4129-A9B7-D778C6A17F82}/defaults/preferences/rikaichan.js
  Profiles: Profile0 (Default) - LastVersion=36.0.1/20150306140302
  RelatedPackageVersions:
   google-talkplugin 5.38.5.0-1
   rhythmbox-mozilla 3.1-1ubuntu2
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-d89e64a8-90ce-4922-add5-6cfba2140512
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to vivid on 2015-03-16 (0 days ago)
  dmi.bios.date: 05/19/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1605
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P6T DELUXE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1605:bd05/19/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6TDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  no_proxy: localhost,127.0.0.0/8,::1

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