desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Drakeskywing, as per http://www.dell.com/support/home/us/en/19/product-
support/product/studio-1745/drivers an update to your computer's buggy
and outdated BIOS is available (A04). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a04

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1453359

Title:
  Keyboard cut out

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I find that the keyboard is cutting out at random and cannot get it to work until I restart the computer. I am using a Dell Inspiron Studio, with a built in keyboard, Ubuntu 14.04 LTS, and find it is usually occuring during playing a particular game. I initially thought it could be Java (the game runs in JVM) might be doing something whereby it takes control of the keyboard, dies and then just keeps the hook, though that turned out to be nothing since even after the JVM was closed the keyboard did not respond.
  I've attached the logs dmesg and xorg produce and the diff from after the error occurs.

  Reading the log seems straight forward and I'm unsure how the small
  changes to what appears to be my screen resolution, and what appears
  also to be a small change to my kernel, are effecting the keyboard.

  I have narrowed this issue down particularly to the game Puzzle
  Pirates, and though I haven't had time to break this down and do a
  proper debug of it, I have a feeling the issue is more then just the
  game, as its effecting the entire system.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-52-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat May  9 17:06:28 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:02ea]
     Subsystem: Dell Device [1028:02ea]
  InstallationDate: Installed on 2015-04-12 (27 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Studio 1745
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=6720664f-33a1-4412-873e-f67b549a9706 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/09/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0G914P
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A02
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd11/09/2009:svnDellInc.:pnStudio1745:pvrA02:rvnDellInc.:rn0G914P:rvrA02:cvnDellInc.:ct8:cvrA02:
  dmi.product.name: Studio 1745
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sat May  9 17:01:23 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 541 
   vendor                                     LGD
  xserver.version: 2:1.15.1-0ubuntu2.7

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