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Message #118742
[Bug 1413035] Re: Crashes on launch (KeyError: 'countrycode')
** Also affects: software-center
Importance: Undecided
Status: New
** Also affects: hundredpapercuts
Importance: Undecided
Status: New
** Changed in: hundredpapercuts
Status: New => Confirmed
** Changed in: hundredpapercuts
Importance: Undecided => Critical
** Changed in: software-center
Status: New => Confirmed
** Changed in: software-center (Ubuntu)
Status: Confirmed => Triaged
** Changed in: hundredpapercuts
Status: Confirmed => Triaged
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https://bugs.launchpad.net/bugs/1413035
Title:
Crashes on launch (KeyError: 'countrycode')
Status in One Hundred Papercuts:
Triaged
Status in Ubuntu Software Center:
Confirmed
Status in software-center package in Ubuntu:
Triaged
Bug description:
When I try to open the Ubuntu Software Center, the icon blinks for a
few seconds then stops, and nothing happens.
When I try to launch it using the command line, I have the following
error:
% software-center
2015-01-21 09:52:46,360 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
Traceback (most recent call last):
File "/usr/bin/software-center", line 130, in <module>
app = SoftwareCenterAppGtk3(options, args)
File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 397, in __init__
self.icons)
File "/usr/share/software-center/softwarecenter/ui/gtk3/panes/installedpane.py", line 95, in __init__
CategoriesParser.__init__(self, db)
File "/usr/share/software-center/softwarecenter/db/categories.py", line 251, in __init__
self._build_string_template_dict()
File "/usr/share/software-center/softwarecenter/db/categories.py", line 303, in _build_string_template_dict
region = "%s" % get_region_cached()["countrycode"]
KeyError: 'countrycode'
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: software-center 13.10-0ubuntu4.1
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jan 21 09:48:52 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-15 (66 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)
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References