← Back to team overview

desktop-packages team mailing list archive

[Bug 1453894] Re: Trackpad and External mouse non-responsive.

 

Tim, thank you for reporting this and helping make Ubuntu better. Could
you please test for this via
http://releases.ubuntu.com/vivid/ubuntu-15.04-desktop-amd64.iso and
advise to the results?

** Tags added: latest-bios-56cn43ww

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Medium

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1453894

Title:
  Trackpad and External mouse non-responsive.

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  -Based on wiki.ubuntu.com, I should file this against HAL.
  -This problem went away for the past year, but as of ~last week, the trackpad  stops responding all together after minutes of having booted or returning from sleep (and often times neither of those things brings the trackpad back to life).
  -The problem is not (no longer?) intermittent; if the trackpad is functioning, I can count on it to stop functioning after ~minutes of use.  Once it's dead, I can only hope that a reboot/sleep will resurrect it.
  -This has been a recurrent issue with my particular machine, a Lenovo U300s; it was so bad to begin with that I had a technician come twice to check/replace the hardware.
  -External mice have almost never worked on either USB port (even though lsusb properly identifies the manufacturer/device).

  -**Two things have occurred that may have triggered this**, with the
  first being the most suspicious: 1) I accidentally let the battery
  drain completely from the laptop 2) There were a series of kernel
  upgrades that happened this month.  Both of these things occurred
  at/around the time when this problem started again, but because I have
  reason to suspect both things, I don't know what might actually be at
  fault.  I will try draining the battery entirely again (leaving the
  boot select menu open in the BIOS screen), as well as physically
  disconnecting the battery.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-52-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon May 11 13:15:59 2015
  DistUpgraded: 2014-04-24 07:47:06,026 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:3975]
  InstallationDate: Installed on 2013-12-05 (522 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: LENOVO 1080
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=b8983716-7cb8-479d-85b4-b876ca2da340 ro quiet splash elevator=noop vt.handoff=7
  SourcePackage: xorg
  SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
  UpgradeStatus: Upgraded to trusty on 2014-04-24 (382 days ago)
  dmi.bios.date: 04/03/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 56CN43WW
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: U300s
  dmi.board.vendor: LENOVO
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo IdeaPad U300s
  dmi.modalias: dmi:bvnLENOVO:bvr56CN43WW:bd04/03/2012:svnLENOVO:pn1080:pvrLenovoIdeaPadU300s:rvnLENOVO:rnU300s:rvr1.0:cvnLENOVO:ct10:cvrLenovoIdeaPadU300s:
  dmi.product.name: 1080
  dmi.product.version: Lenovo IdeaPad U300s
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon May 11 08:53:19 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4916 
   vendor                                     CMO
  xserver.version: 2:1.15.1-0ubuntu2.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1453894/+subscriptions


References