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[Bug 1453812] Re: System freeze when using LibreOffice Writer

 

vmagnin, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1453812

Title:
  System freeze when using LibreOffice Writer

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  LibreOffice Writer is freezing the system after a few minutes (Ubuntu
  15.04, libreoffice-writer 4.4.2-0ubuntu1): the only possible action is
  moving the mouse pointer on the screen. Impossible to connect to a tty
  session to kill Xorg. A physical reboot is necessary. Note that I used
  LibreOffice Calc without problem.

  The problem has been encountered also under Fedora 21:
  http://forums.fedora-fr.org/viewtopic.php?id=63428
  The solution proposed on this french forum is to replace the "nouveau" driver by the "nvidia" proprietary driver (340.76).
  It works for me.
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroRelease: Ubuntu 15.04
  DistroVariant: ubuntu
  GraphicsCard:
   NVIDIA Corporation G96GL [Quadro FX 580] [10de:0659] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: NVIDIA Corporation Device [10de:063a]
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Hewlett-Packard HP Z400 Workstation
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- debian-installer/language=fr keyboard-configuration/layoutcode?=fr keyboard-configuration/variantcode?=oss
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Tags:  vivid ubuntu compiz-0.9
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/06/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786G3 v03.07
  dmi.board.asset.tag: CZC0195Y06
  dmi.board.name: 0B4Ch
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: D
  dmi.chassis.asset.tag: CZC0195Y06
  dmi.chassis.type: 6
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786G3v03.07:bd04/06/2010:svnHewlett-Packard:pnHPZ400Workstation:pvr:rvnHewlett-Packard:rn0B4Ch:rvrD:cvnHewlett-Packard:ct6:cvr:
  dmi.product.name: HP Z400 Workstation
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Wed May 20 08:19:58 2015
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3

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