desktop-packages team mailing list archive

[Steve Beattie <sbeattie@xxxxxxxxxx>]

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1458846

Title:
  [Inspiron 3542, Realtek ID 255, Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Sound is not working

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
  Uname: Linux 3.5.0-61-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
     Subdevices: 0/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chandra    2232 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7e14000 irq 60'
     Mixer name	: 'Generic 0000 ID 0'
     Components	: 'HDA:00000000,80860101,00100000'
     Controls      : 0
     Simple ctrls  : 0
  Card0.Amixer.values:
   
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 60'
     Mixer name	: 'Realtek ID 255'
     Components	: 'HDA:10ec0255,10280651,00100002'
     Controls      : 4
     Simple ctrls  : 3
  Date: Tue May 26 17:00:30 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/usr/bin/fish
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_AlsaPlaybackTestStderr: F a i l u r e   t o   r e s u m e :   I n v a l i d   a r g u m e n t
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [Inspiron 3542, Realtek ID 255, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0KHNVP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd08/05/2014:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0KHNVP:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3542
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-26T13:38:59.902916

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