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[Bug 1460304] Re: kernel call traces, hard locks ups

 

Galen Thurber, thank you for reporting this and helping make Ubuntu
better. As per http://www.asus.com/supportonly/A8V-VM/HelpDesk_Download/
an update to your computer's buggy and outdated BIOS is available
(0502). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-0502

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1460304

Title:
  kernel call traces, hard locks ups

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Xorg is locking up not allowing keyboard input, mouse is active but unable to activate any command or menu.
  full disk checks fsck -c /dev/sdaX are done often,
  memory tests ok

  unsure if fault is in xorg or kernel

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-37-generic x86_64
  NonfreeKernelModules: nvidia
  .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  304.125  Mon Dec  1 19:58:28 PST 2014
   GCC version:  gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Sat May 30 11:39:35 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus: nvidia-304, 304.125, 3.16.0-37-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation G71 [GeForce 7900 GS] [10de:0292] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: NVIDIA Corporation Device [10de:0370]
  InstallationDate: Installed on 2015-05-10 (20 days ago)
  InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:1277): WARNING **: Failed to load user image: Failed to open file '/home/west/.face': Permission denied
   init: indicator-power main process (1323) killed by TERM signal
   init: indicator-application main process (1333) killed by TERM signal
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:1277): WARNING **: Failed to load user image: Failed to open file '/home/west/.face': Permission denied
   init: indicator-power main process (1321) killed by TERM signal
   init: indicator-application main process (1333) killed by TERM signal
  MachineType: System manufacturer System Product Name
  ProcEnviron:
   LANGUAGE=en_CA:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=b2e6ef75-e76d-436c-a4b0-2a40e37828a6 ro verbose
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/19/2006
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080012
  dmi.board.name: A8V-VM
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080012:bd06/19/2006:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8V-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Sat May 30 10:22:50 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Sleep Button         KEYBOARD, id 8
   input        AT Translated Set 2 keyboard KEYBOARD, id 9
   input        ImPS/2 Logitech Wheel Mouse MOUSE, id 10
  xserver.errors: open /dev/fb0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

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