desktop-packages team mailing list archive

[Raymond <1464321@xxxxxxxxxxxxxxxxxx>]

** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1464321

Title:
  No sound output through docking station headphones jack for Dell
  Latitude E5450

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  1) Release: 15.04

  2) I do not know the package or version.

  3) Expected: I expect sound to be output from the speaker that is
  connected to the headphones jack of my docking station.

  4) Actual: No sound output at all.

  I have this problem with my new computer: Dell Latitude E5450/5450
  (Late 2014) Service Tag: 4W7RQ32. I can confirm that the docking
  station and speaker both work, as I did not have this problem on my
  older Dell Latitude E5420 (Early 2011) Service Tag: 1WW25S1 running
  Ubuntu version 14.04LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  Uname: Linux 3.19.0-20-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thomas     1574 F.... pulseaudio
   /dev/snd/controlC2:  thomas     1574 F.... pulseaudio
   /dev/snd/controlC1:  thomas     1574 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jun 11 11:10:28 2015
  InstallationDate: Installed on 2015-06-11 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thomas     1574 F.... pulseaudio
   /dev/snd/controlC2:  thomas     1574 F.... pulseaudio
   /dev/snd/controlC1:  thomas     1574 F.... pulseaudio
  Symptom_Jack: Green Line Out, Rear, Docking station
  Symptom_Type: No sound at all
  Title: [Latitude E5450, Realtek ALC3235, Green Line Out, Rear, Docking station] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/10/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 09X6YN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd04/10/2015:svnDellInc.:pnLatitudeE5450:pvr01:rvnDellInc.:rn09X6YN:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5450
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1464321/+subscriptions