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Message #124982
[Bug 691130] Re: PDF workflow flawed, crashes printers
lucid has seen the end of its life and is no longer receiving any
updates. Marking the lucid task for this ticket as "Won't Fix".
** Changed in: ghostscript (Ubuntu Lucid)
Status: Incomplete => Won't Fix
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https://bugs.launchpad.net/bugs/691130
Title:
PDF workflow flawed, crashes printers
Status in ghostscript package in Ubuntu:
Fix Released
Status in ghostscript source package in Lucid:
Won't Fix
Bug description:
Binary package hint: cups
Under Ubuntu Lucid, the new PDF workflow in CUPS poses various
problems for various printers: jobs will either not print (and may
crash the printer) or print "very slowly". These are reports from
various customers.
We have seen a bunch of Ricoh printers fail (killing the user
interface of the printer, a hard reset is necessary to be able to use
the printer again); notably a Ricoh Aficio AP4510 PS that crashes; and
a Ricoh1224c that sometimes does not print; a Panasonic printer,
DP-C265 (printing will sometimes suddenly reset the printer); but also
other customers complain about not being able to print anymore, on
various brands of printers (we've seen Brother and HP)
We heavily suspect the new PDF workflow in CUPS, as the following workaround works:
change /usr/share/cups/mime/mime.convs to say:
application/pdf application/vnd.cups-postscript 43 pdftops
application/postscript application/vnd.cups-postscript 65 pstops
This, essentially, makes the workflow use Postscript again when either
PDF or Postscript is presented.
Unfortunately, a crashing printing interface does not normally tell
why it is crashing, so I suspect this bug to be quite hard to dig
further into. Somewhere between pstopdf, pdftopdf and cpdftocps,
something goes wrong. It may even be the file size (but I couldn't
find any size information in the ipp backend log messages that Cups
sends out with debug-logging enabled).
There are many bugs that may be related to this: bug #655422 (Sending
pdf and ps files to a printer routinely fails), Bug #665978 (Slow
Printing), Bug #667102 (Printing errors after upgrade).
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