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Message #125142
[Bug 1464530] Re: Black screen after Kernel update Dell XPS15, NVidia GeForce GT 750M
Same thing happens with the kernel version: 3.19.0-21-generic.
I just tried the 352.21 (nvidia-352) open source without success.
After reboot I'm still greeted with a black screen.
In order to get a working configuration I have too reboot in advanced / trouble-shooting mode where I configure the xserver to run with default settings again.
After another reboot I see the login mask again (login works as well).
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https://bugs.launchpad.net/bugs/1464530
Title:
Black screen after Kernel update Dell XPS15, NVidia GeForce GT 750M
Status in lightdm package in Ubuntu:
New
Bug description:
$ lsb_release -rd
Description: Ubuntu 15.04
Release: 15.04
After upgrading to the kernel version 3.19.0-20-generic I only see a black screen when the login screen should appea.
I can hear the "drum roll" of the login screen, so I guess it's a problem with the graphics driver / display manager.
I'm currently using the NVIDIA binary driver - version 346.59 from nvidia-346-updates (proprietary).
I've already tried every other NVIDIA driver offered in the "Additional Drivers Tab" for "Software and Updates".
Booting with the previous kernel 3.19.0-18-generic works fine.
The machine is a DELL XPS 15 model from 2015.
$lshw
euler
description: Computer
width: 64 bits
capabilities: smbios-2.7 vsyscall32
*-core
description: Motherboard
physical id: 0
*-memory
description: System memory
physical id: 0
size: 15GiB
*-cpu
product: Intel(R) Core(TM) i7-4712HQ CPU @ 2.30GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
size: 3102MHz
capacity: 3300MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm ida arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid xsaveopt cpufreq
*-pci
description: Host bridge
product: Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 06
width: 32 bits
clock: 33MHz
*-pci:0
description: PCI bridge
product: Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 06
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:26 ioport:e000(size=4096) memory:f6000000-f70fffff ioport:e0000000(size=301989888)
*-display UNCLAIMED
description: 3D controller
product: GK107M [GeForce GT 750M]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:02:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: latency=0
resources: memory:f6000000-f6ffffff memory:e0000000-efffffff memory:f0000000-f1ffffff ioport:e000(size=128) memory:f7000000-f707ffff
*-display
description: VGA compatible controller
product: 4th Gen Core Processor Integrated Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:33 memory:f7400000-f77fffff memory:d0000000-dfffffff ioport:f000(size=64)
*-multimedia:0
description: Audio device
product: Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
vendor: Intel Corporation
physical id: 3
bus info: pci@0000:00:03.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:16 memory:f7c1c000-f7c1ffff
*-generic:0 UNCLAIMED
description: Signal processing controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 06
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: latency=0
resources: memory:f7c10000-f7c17fff
*-usb:0
description: USB controller
product: 8 Series/C220 Series Chipset Family USB xHCI
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:30 memory:f7c00000-f7c0ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 3.19.0-18-generic xhci-hcd
physical id: 0
bus info: usb@2
logical name: usb2
version: 3.19
capabilities: usb-3.00
configuration: driver=hub slots=6 speed=5000Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 3.19.0-18-generic xhci-hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 3.19
capabilities: usb-2.00
configuration: driver=hub slots=14 speed=480Mbit/s
*-usb:0
description: Human interface device
product: Synaptics Large Touch Screen
vendor: SYNAPTICS
physical id: 6
bus info: usb@1:6
version: 0.03
capabilities: usb-2.00
configuration: driver=usbhid maxpower=144mA speed=12Mbit/s
*-usb:1
description: Generic USB device
product: BCM20702A0
vendor: Broadcom Corp
physical id: 9
bus info: usb@1:9
version: 1.12
serial: 2C337AF56018
capabilities: usb-2.00
configuration: driver=btusb speed=12Mbit/s
*-usb:2
description: Video
product: Integrated_Webcam_HD
vendor: CN0Y2TKG724874ABAPGPA00
physical id: b
bus info: usb@1:b
version: 39.02
serial: 200901010001
capabilities: usb-2.01
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-communication
description: Communication controller
product: 8 Series/C220 Series Chipset Family MEI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:34 memory:f7c26000-f7c2600f
*-usb:1
description: USB controller
product: 8 Series/C220 Series Chipset Family USB EHCI #2
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:f7c24000-f7c243ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 3.19.0-18-generic ehci_hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 3.19
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
vendor: Intel Corp.
physical id: 1
bus info: usb@3:1
version: 0.05
capabilities: usb-2.00
configuration: driver=hub slots=6 speed=480Mbit/s
*-multimedia:1
description: Audio device
product: 8 Series/C220 Series Chipset High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:35 memory:f7c18000-f7c1bfff
*-pci:1
description: PCI bridge
product: 8 Series/C220 Series Chipset Family PCI Express Root Port #1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: d5
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:27 ioport:2000(size=4096) memory:cf200000-cf3fffff ioport:cf400000(size=2097152)
*-pci:2
description: PCI bridge
product: 8 Series/C220 Series Chipset Family PCI Express Root Port #3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: d5
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:28 memory:f7800000-f7afffff
*-network
description: Wireless interface
product: BCM4352 802.11ac Wireless Network Adapter
vendor: Broadcom Corporation
physical id: 0
bus info: pci@0000:06:00.0
logical name: wlan0
version: 03
serial: 2c:33:7a:f5:60:17
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=wl0 driverversion=6.30.223.248 (r487574) ip=192.168.178.41 latency=0 multicast=yes wireless=IEEE 802.11abg
resources: irq:18 memory:f7a00000-f7a07fff memory:f7800000-f79fffff
*-pci:3
description: PCI bridge
product: 8 Series/C220 Series Chipset Family PCI Express Root Port #4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: d5
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:29 memory:f7b00000-f7bfffff
*-generic
description: Unassigned class
product: RTS5249 PCI Express Card Reader
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:07:00.0
version: 01
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=rtsx_pci latency=0
resources: irq:31 memory:f7b00000-f7b00fff
*-usb:2
description: USB controller
product: 8 Series/C220 Series Chipset Family USB EHCI #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:23 memory:f7c23000-f7c233ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 3.19.0-18-generic ehci_hcd
physical id: 1
bus info: usb@4
logical name: usb4
version: 3.19
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
vendor: Intel Corp.
physical id: 1
bus info: usb@4:1
version: 0.05
capabilities: usb-2.00
configuration: driver=hub slots=8 speed=480Mbit/s
*-isa
description: ISA bridge
product: HM87 Express LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-storage
description: SATA controller
product: 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode]
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 05
width: 32 bits
clock: 66MHz
capabilities: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:32 ioport:f0b0(size=8) ioport:f0a0(size=4) ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:f7c22000-f7c227ff
*-serial UNCLAIMED
description: SMBus
product: 8 Series/C220 Series Chipset Family SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 05
width: 64 bits
clock: 33MHz
configuration: latency=0
resources: memory:f7c21000-f7c210ff ioport:f040(size=32)
*-generic:1 UNCLAIMED
description: Signal processing controller
product: 8 Series Chipset Family Thermal Management Controller
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
version: 05
width: 64 bits
clock: 33MHz
capabilities: pm msi cap_list
configuration: latency=0
resources: memory:f7c20000-f7c20fff
*-scsi
physical id: 2
logical name: scsi1
capabilities: emulated
*-disk
description: ATA Disk
product: LITEONIT LMT-512
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/sda
version: 10B
serial: TW0099H45508549T0384
size: 476GiB (512GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=46784b54-ee5b-46e0-b028-67ad54f2c2d9 logicalsectorsize=512 sectorsize=512
*-volume:0
description: Windows FAT volume
vendor: MSDOS5.0
physical id: 1
bus info: scsi@1:0.0.0,1
logical name: /dev/sda1
logical name: /boot/efi
version: FAT32
serial: 1c97-45e6
size: 495MiB
capacity: 499MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat label=ESP mount.fstype=vfat mount.options=rw,relatime,fmask=0077,dmask=0077,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI system partition state=mounted
*-volume:1
description: Windows FAT volume
vendor: MSDOS5.0
physical id: 2
bus info: scsi@1:0.0.0,2
logical name: /dev/sda2
version: FAT32
serial: 8a00-21e5
size: 15MiB
capacity: 39MiB
capabilities: precious readonly hidden nomount fat initialized
configuration: FATs=2 filesystem=fat label=DIAGS name=Basic data partition
*-volume:2
description: reserved partition
vendor: Windows
physical id: 3
bus info: scsi@1:0.0.0,3
logical name: /dev/sda3
serial: 661bd388-2b91-43f7-9eb6-d26b4db48e27
capacity: 127MiB
capabilities: nofs
configuration: name=Microsoft reserved partition
*-volume:3
description: Windows NTFS volume
vendor: Windows
physical id: 4
bus info: scsi@1:0.0.0,4
logical name: /dev/sda4
version: 3.1
serial: e601-129c
size: 720MiB
capacity: 749MiB
capabilities: boot precious readonly hidden nomount ntfs initialized
configuration: clustersize=4096 created=2015-01-08 21:45:14 filesystem=ntfs label=WINRETOOLS modified_by_chkdsk=true mounted_on_nt4=true name=Basic data partition resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:4
description: Windows NTFS volume
vendor: Windows
physical id: 5
bus info: scsi@1:0.0.0,5
logical name: /dev/sda5
version: 3.1
serial: f215499b-789d-d64f-bdd8-6840f6b968dd
size: 168GiB
capacity: 168GiB
capabilities: ntfs initialized
configuration: clustersize=4096 created=2015-01-08 21:45:33 filesystem=ntfs label=OS modified_by_chkdsk=true mounted_on_nt4=true name=Basic data partition resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:5
description: EFI partition
physical id: 6
bus info: scsi@1:0.0.0,6
logical name: /dev/sda6
serial: df22f047-d321-4596-a877-1e9208723337
capacity: 8194MiB
capabilities: precious readonly hidden nomount
configuration: name=Basic data partition
*-volume:6
description: Windows NTFS volume
vendor: Windows
physical id: 7
bus info: scsi@1:0.0.0,7
logical name: /dev/sda7
version: 3.1
serial: 3821-fc30
size: 8000MiB
capacity: 8031MiB
capabilities: boot precious readonly hidden nomount ntfs initialized
configuration: clustersize=4096 created=2015-01-08 23:12:03 filesystem=ntfs label=PBR Image modified_by_chkdsk=true mounted_on_nt4=true name=Microsoft recovery partition resize_log_file=true state=dirty upgrade_on_mount=true
*-volume:7
description: EXT4 volume
vendor: Linux
physical id: 8
bus info: scsi@1:0.0.0,8
logical name: /dev/sda8
logical name: /
version: 1.0
serial: 9bc41ccf-6ebc-406a-a56e-a57a636dac85
size: 275GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
configuration: created=2015-05-21 16:21:06 filesystem=ext4 lastmountpoint=/ modified=2015-06-12 10:33:50 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2015-06-12 10:33:50 state=mounted
*-volume:8
description: Linux swap volume
vendor: Linux
physical id: 9
bus info: scsi@1:0.0.0,9
logical name: /dev/sda9
version: 1
serial: e84cc961-82c5-40b4-8de7-397ea24933c1
size: 15GiB
capacity: 15GiB
capabilities: nofs precious readonly hidden nomount swap initialized
configuration: filesystem=swap pagesize=4095
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References
