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[Bug 1245578] Re: cannot disable JPEG compression when scanning (Deskjet 3520 All-in-one)

 

** Also affects: hplip (Ubuntu Utopic)
   Importance: Undecided
       Status: New

** Also affects: hplip (Ubuntu Trusty)
   Importance: Undecided
       Status: New

** Changed in: hplip (Ubuntu Trusty)
       Status: New => In Progress

** Changed in: hplip (Ubuntu Trusty)
     Assignee: (unassigned) => Micah Gersten (micahg)

** Changed in: hplip (Ubuntu Utopic)
       Status: New => In Progress

** Changed in: hplip (Ubuntu Utopic)
     Assignee: (unassigned) => Micah Gersten (micahg)

** Changed in: hplip (Ubuntu Trusty)
   Importance: Undecided => High

** Changed in: hplip (Ubuntu Utopic)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1245578

Title:
  cannot disable JPEG compression when scanning (Deskjet 3520 All-in-
  one)

Status in HP Linux Imaging and Printing:
  Confirmed
Status in hplip package in Ubuntu:
  Fix Released
Status in hplip source package in Trusty:
  Fix Committed
Status in hplip source package in Utopic:
  In Progress

Bug description:
  I've already filed a "question"
  (https://answers.launchpad.net/hplip/+question/238002), but I came to
  the conclusion it's indeed a bug.

  I have a Deskjet 3520 All-in-one and no matter what I do, scans always
  arrive with JPEG artifacts. For example, with hp-scan, when I disable
  compression, I get the following error message:

  "error: Unable to set option compression to value None"

  When running XSane, in the advanced settings menu, I get JPEG as only
  compression option. Manually setting the compression to "none" in the
  drc file has no positive effect either. In any case, scans arrive with
  severe JPEG artifacts.

  Used hplip version is 3.13.10 on Kubuntu 13.10. I've attached the
  output of hp-check.

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