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[Bug 643337] Re: printer job fails with "/usr/lib/cups/backend/ipselect failed"

 

*** This bug is a duplicate of bug 620751 ***
    https://bugs.launchpad.net/bugs/620751

Good morning!

I would like to share some information, which might give additional
information, and help everyone out behalf of this bug, for which I bit
think, that it is not duplicate of #620751. What I would like to share
are my personal experiences, and all my assumptions are own, don't take
them as fact.

I have experienced a similar issue with ipselect recently, but under a
bit different circumstances, yet I think the reason are the same. Now
ipselect, also known as InfoPrint Select (IBM tool) is mostly used
within IBM or IBM related networks, most of the time within it's
internal printing system. Being employed currently by IBM, I also use
the printers using the ipselect method, as by policy.

On the 7th of September 2011 my goal was on printing out a simple PDF file using Evince, and done this through the IBM Printing Network. The PDF file was this file:
http://www.nepszamlalas.hu/files/sharedUploads/Anyagok/2011/08_ho/311_Lakaskerdoivv_ver5.pdf

After some tries, I was browsing through the log of CUPS, and saw the
same error message. According to the log, the Postscript command sent
through IPselect has been ending up in error when using Evince
(Postscript Level 2), while with Adobe PDF Viewer, the command sent
through (Postscript Level 3) has ended up in a successful printing.
(Printer was installed with IBM's solution for setting up printer)

Though I am not an expert of PostScript, I think, that the internal
printers are using a different level of Postscript as default, or are
not able to handle the commands sent for them by the regular
expressions, while Adobe PDF reader uses a different set of commands and
methods provodng the same result by recreating the PostScript file, and
sending that to the printers. As of course this doesn't explain the
lines "Error: Illegal entry in bfrange block in ToUnicode CMap", but it
might be also coming from the settings used for such printers provided
by the solution.

Please see attachments for detailed error logs!

Regards:
norbert79

** Attachment added: "The file containing error messages, and the successful try using Adobe"
   https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/643337/+attachment/2371053/+files/Errors.log

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https://bugs.launchpad.net/bugs/643337

Title:
  printer job fails with "/usr/lib/cups/backend/ipselect failed"

Status in “poppler” package in Ubuntu:
  Confirmed

Bug description:
  Network printer fails to print pages including pictures.
  Printing regular text files have no problems to be printed out.

  After print attempt, status of printer is changing to:
  "/usr/lib/cups/backend/ipselect failed"

  CUPS error-log:
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Running /usr/bin/pdftops  -level2 -origpagesizes /tmp/pdftops.xT41pk -
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Running pstops '2' 'marcus' 'Markt für externe Speichersysteme erholt sich' '1' ' Resolution=600dpi2 LXOutputBin=None JCLTonerDarkness=None JCLLXImageSmoothing=PrtSet PageSize=A4 Duplex=DuplexNoTumble InputSlot=AutoSelect LXMediaType=None OutputTo=Printer job-uuid=urn:uuid:35414b1b-6e6a-3739-57f3-abbff27e56f5 job-originating-host-name=localhost'
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  ...
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Error: Illegal entry in bfrange block in ToUnicode CMap
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Copying page 2...
  D [20/Sep/2010:10:28:47 +0200] [Job 2] PAGE: 2 1
  D [20/Sep/2010:10:28:47 +0200] [Job 2] pagew = 578.0, pagel = 816.0
  D [20/Sep/2010:10:28:47 +0200] [Job 2] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
  D [20/Sep/2010:10:28:47 +0200] [Job 2] PageLeft = 10.0, PageRight = 588.0
  D [20/Sep/2010:10:28:47 +0200] [Job 2] PageTop = 829.0, PageBottom = 13.0
  D [20/Sep/2010:10:28:47 +0200] [Job 2] PageWidth = 595.0, PageLength = 842.0
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Wrote 2 pages...
  D [20/Sep/2010:10:28:47 +0200] [Job 2] Backend returned status 1 (failed)
  D [20/Sep/2010:10:28:47 +0200] [Job 2] End of messages
  D [20/Sep/2010:10:28:47 +0200] [Job 2] printer-state=3(idle)
  D [20/Sep/2010:10:28:47 +0200] [Job 2] printer-state-message="/usr/lib/cups/backend/ipselect failed"

  
  lsb_release -rd
  Description:	Ubuntu 10.04.1 LTS
  Release:	10.04

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: poppler-utils 0.12.4-0ubuntu5
  ProcVersionSignature: Ubuntu 2.6.32-24.43-generic-pae 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic-pae i686
  Architecture: i386
  Date: Mon Sep 20 10:33:25 2010
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: poppler

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